5 Ways to Transform the Way You Write Reports

Online
Wednesday, 03 April 2024
12:30 pm – 1:30 pm (UK time)
    • Jeff Heasman, Insurance Upskill

ABOUT THE SESSION

Reports that are easy to read are not easy to write …that is until you attend this session. In an hour, you will learn 5 ways to transform the way you write reports so that they demonstrate clear, logical thought patterns, concise advice or opinions and motivate people to action.
Using his vast experience of teaching writing skills to professionals across the world for over a decade, and drawing on content he has developed to teach innovative report writing skills at a leading business school in Spain, this session will have an immediate and positive impact on the way you write reports.

LEARNING OUTCOMES

By the end of the session, participants will be able to:

identify 5 ways you can transform the way you write reports.
understand how language and layout impacts reader perception and understanding.
implement a strategy to ensure you write reports that people actually read, that they understand and which motivate them to take action.

About the Speaker

Jeff Heasman worked as a litigation executive and senior liability adjuster before branching out into language and psychology. Jeff holds both a bachelors and a masters of law degree, is a qualified language instructor and also a certified practitioner member of the Academy of Modern Applied Psychology as well as a member of the Association of Business Psychology.

He delivers courses across the globe, either face-to-face or online. Jeff maintains a close connection to the industry by regularly providing consultancy in areas such as law and communication and he provides consultations with individuals and teams regarding cognitive skills, such as decision-making and problem-solving.

In 2020, Jeff graduated top of the class from the Yale School of Management Executive Education programme in negotiation strategies with a score of 100% across all modules and he is recognised as an expert in the field of negotiations within the insurance industry.

Other areas of specialist expertise include insurance fraud, claims handling and the synergy between product design, brand promises, marketing messages and customer expectations. Jeff is currently completing a doctoral thesis with a Swiss business school, focusing on human v automated decision-making in insurance claims and its potential impact on customer trust.

Venue
  • Online

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.