How to succesfully conduct staff appraisals in the Insurance Industry

Losing staff is very expensive. Studies show that it costs a business around 75% of that person’s annual salary when they leave you and this presentation will show why that figure is so high. Think about this, you employ someone on £30,000, they hand in their resignation usually due to lack of engagement with that person by the business, this has just cost you £22,500 off your bottom line – and this is why everyone involved in running teams or employing staff should be attending this presentation!

Even if you are not yet a team leader or manager, this presentation can be helpful, as it will explore how you can create realistic targets with your employer.

The presentation will look from an INSURANCE perspective on how best to set objectives for staff, how frequently meetings between staff and their manager should occur, how to run a development plan run alongside the appraisal process and very essentially making sure those that perform well are appropriately rewarded. If appraisals are done well then there should be NO surprises for the member of staff or their manager at the end of the year.

This presentation is appropriate for all members. Underwriters, Claims staff, IFA’s. Loss Adjusters and anyone else who employs staff.

At the end of this event, delegates will be able to:

• Understand the cost of losing staff to the business.
• Understand how to set SMART objectives within the insurance industry
• Understand how to best timetable staff appraisals and interim reviews
• Understand the importance of setting staff development plans that run alongside the targets set
• Understand the importance of rewarding appropriately

Alan Chandler is well known to Exeter members having presented a number of informative and well received seminars on a variety of subjects.