>> Event Overview
Asking the right questions of ourselves, as much as of others, is one of the keys to success in our business and personal lives.
This virtual training programme helps us to understand why questions are so important and how powerful they can be in leading us to the outcomes we want to achieve. This type of learning is applicable at all levels across the insurance industry, whether in sales, negotiation, claims, underwriting, broking or simply working collaboratively in teams or meetings
>> Learning Objectives
By the end of the session, participants will be able to:
- Understand the need for questions
- Understand the power of the questions we ask ourselves and the questions we ask others
- Learn skilful questioning techniques to achieve the outcomes we want in business and personal lives
>> Speaker Biography
Nick Thomas & Associates provides up to the minute training and coaching solutions with a particular focus on the challenges of the modern insurance professional, across sales, communication, and soft skills; technical insurance; customer service; management and leadership; performance, resilience, and health.
Nick Thomas partners with handpicked Associates, selected for their subject matter expertise, allied to first class training skills.
All training programmes are designed specifically to align to client needs and delivery overseen by Nick Thomas.
Clients include major insurers and brokers, a major global Insurer ‘broker proposition’, broker network groups, insurance recruitment consultants, MGAs, Mutuals and local insurance institutes across the country.
Venue
- Online
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.