Previous events

All previous events

Celebrating our Differences

  • Thu 06 Oct 1:00 pm – 2:00 pm
  • Online
    • Joanne Lockwood, See Change Happen

Do we stop to consider what it is like to be us, and recognise how we can celebrate the difference in all of us? Learn how we can become self-aware of our own behaviours and enrich our perspectives and views of others. In this interactive and engaging session, Joanne Lockwood speaks about what you can do right now to step up and step in to celebrating the differences in all of us and the strength it brings.

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How to correctly advise your clients on setting correct indemnity periods under Business Interruption insurance policies

  • Thu 06 Oct 12:00 pm – 1:00 pm
  • Zoom- Webinar

Brokers increasingly face PI claims for failing to advise clients correctly on setting appropriate Business Interruption indemnity periods. Recently a broker was successfully sued for failing to give any guidance around indemnity periods to a manufacturer who had a twelve-month indemnity period. Nothing was ever recorded by the broker about the fact that twelve months was almost certainly inadequate, in fact it was the Loss adjuster after the fire took place that educated the client on setting correct indemnity periods, unfortunately too late for all concerned. This webinar looks to make sure this does not happen to you or your staff. This one-hour webinar provided by Alan Chandler, one of the most popular presenters in the UK, will examine all the different factors a client needs to take into account when setting an indemnity period. The presentation will include guiding clients who are on a Gross Profit Bi basis, a Gross Revenue or Fees basis and will also include how an Increased Cost of working only policy should deal with prospective losses over 12 months.

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Where do I begin? Researching, structuring and writing coursework assignments

  • Tue 04 Oct 9:30 am – 12:30 pm
  • Zoom- Webinar

Using his experience as a lifelong learner, a professional trainer, a university lecturer and Dean of Faculty, Jeff Heasman delivers this practical and interactive webinar aimed at candidates studying towards CII and PFS qualifications that include a coursework element. With no tutor support and having to complete coursework assignments alongside a hectic professional life, this webinar teaches candidates key study skills to help them get started with their assignments and ensure they write the best possible submission.

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How financial advisers can use social media to raise brand awareness and generate leads

  • Tue 27 Sep 9:00 am – 10:00 am
  • The Sun Hotel - Hitchin
    • Rosalia Tilley, The Content Hive

'Out of sight out of mind'. Social media is a great way to stay connected to not only new prospective clients, but existing ones too. If you want to be remembered you have to be visible. Having a strong social media presence allows a brand to develop business partnerships, reduce marketing costs and improve sales. This training will be about learning how to use social media in a compliant yet creative way.

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Woman's Network: Building your Business

  • Wed 21 Sep 10:00 am – 11:00 am
  • Zoom- Webinar
    • Toni Dines, Boxtree Recruitment

Join Toni Dines for this webinar where she will talk about the success and pit falls of starting up your own business including: Taking an idea to a launch First year - what went wrong, what went right, lessons learnt. Year 2-3 - what went wrong, what went right. How to invest in your business and how to assess growth needs Definable goal setting, measurable delivery against them and why that’s important, Year to date – achievements and assessing the future Mental health and selfcare throughout the above

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Quantum & Delay: Scope, cost, methodology and duration of building repairs

  • Tue 20 Sep 1:00 pm – 2:00 pm
  • Online
    • Hannah Fletcher, Hawkins

The scope and methodology of building repairs directly impacts the cost and duration of any repair. This webinar will look at how we assess these, as well as provide some case examples.

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Creating Safe Psychological Work Environments

  • Tue 13 Sep 12:30 pm – 1:30 pm
  • Zoom- Webinar
    • Susan Heaton-Wright, Superstar Communicator

There is significant evidence that individuals’ performance is negatively impacted when they feel unsafe or frightened. This could be caused by micro aggressions; a toxic work environment; bullying or even individuals being ignored or constantly interrupted. We want talent to thrive not leave! And sadly I have heard of incredible talent leaving organisations due to the negative environment. Whilst these environments need to change, we can only change ourselves and how we respond to these situations. We can make a more informed choice about how we respond, if we understand what happens neuroscientfically. once we are consciously aware of what is happening we can start to respond differently, as well as identify when others are being affected by the situation. Using our training and knowledge of neuroscience and expertise in spoken communication, we have created a unique and invaluable course to support talent.

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FCA Consumer Duty and Product Governance update for GI

  • Thu 08 Sep 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Branko Bjelobaba

The FCA want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers and they wish to drive a healthy and successful financial services system in which firms can thrive and consumers can make informed choices about financial products and services. They consider that firms are not consistently and sufficiently prioritising good consumer outcomes and this causes consumer harm and erodes consumer trust. With final rules published on 27 July 2022 this talk will update you as to what now will be needed.

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Qualification pathway to ACII

  • Wed 07 Sep 1:00 pm – 2:00 pm
  • Online
    • Alison Cooper, Act One Training

Fast track your future. This session is intended for anyone currently studying a CII general insurance qualification at any level up to ACII. The focus of the content will be on what comes next after the CERT, with particular emphasis on coursework.

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Optimum Productivity and Performance at Work

  • Wed 07 Sep 10:00 am – 11:00 am
  • Zoom- Webinar
    • Nick Thomas, Nick Thomas & Associates

Join Nick Thomas where This session looks at how we can optimise our productivity and performance at work. We examine the modern challenges to effective productivity, and how the remote or hybrid work environment has only emphasised the need for professionals to take control of their own motivation, focus, and execution. The session will show you how only an integrated approach can support sustainable performance over time, how to ‘get into the zone’ for peak performance in the moment, and the surprising truth about what really motivates us

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M05 Revision Day

  • Tue 06 Sep 9:00 am – 5:00 pm
  • Zoom- Webinar
    • Alan Chandler

This intensive revision course is designed to help you develop your exam technique and knowledge for the MO5 module. This one-day webinar will help delegates wherever they are in their MO5 journey, at the beginning or at the end revising for their multiple-choice examination.

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Breaking the Bias:

  • Tue 19 Jul 12:30 pm – 1:30 pm
  • Zoom- Webinar
    • Susan Heaton-Wright, Superstar Communicator

Join Susan Heaton-Wright for this webinar on breaking the bias where this is a topic for everyone. There is huge value in understanding why bias is detrimental to any business; why we ALL have unconscious bias; how being consciously aware of decisions we make and how to use communication to qualify our decisions. Everyone benefits from making unbiased decisions. Let’s develop this skill so talent is recognized and rewarded.

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The cost of poor acoustics in building, industry & environment

  • Tue 12 Jul 1:00 pm – 2:00 pm
  • Online
    • Ros Lambert-Porter, Hawkins

Acoustic design is not something most people think about until a problem is identified. Errors in design, construction, or simply failure to consider acoustics can lead to annoyance, loss of privacy, and, in some cases, increased risk to health and safety. This webinar will address some of the common issues we investigate, with a particular focus on noise in the built environment.

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Mergers and Acquisitions - Key Insurance Issues

  • Tue 12 Jul 10:00 am – 11:00 am
  • Zoom- Webinar
    • Diane, Nick Thomas + Associates

Join Diane Jenkins for this webinar where this session looks at some of the insurance issues faced during a client merger or acquisition and explores some of the insurance solutions available.

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Topgolf

  • Thu 07 Jul 6:30 pm – 8:30 pm
  • Topgolf Watford

Join us for a fun evening at Topgolf. No golfing ability? No problem! Topgolf is a game that anyone can play (and win). Score points by hitting micro-chipped golf balls at giant dartboard-like targets on an outfield. The closer you get your ball to the centre or ‘bullseye’ and the further the distance, the more points earned. The fun and games don’t stop there; food and drinks brought to you while you play. The event includes Unlimited Topgolf Games Lifetime Memberships for all guests Backyard BBQ Platters Vegan Platter 2x House Drink Tokens per guest Competitions Full Prize Pack Club Hire Book Early not to miss out on this event

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Cross Sales and Growing Existing Accounts

  • Tue 05 Jul 10:00 am – 11:00 am
  • Zoom- Webinar
    • Nick Thomas, Nick Thomas and Associates

Cross selling to an existing client should be significantly easier and more cost effective than developing ‘new-new’ business, but few succeed in generating consistently successful cross sales opportunities and conversions. This session builds the vital awareness of factors that prevent cross selling at organisational, team and individual levels, before unlocking the secrets to cross sales success.

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Risk in the built environment – an overview for the insurance sector

  • Mon 04 Jul 10:00 am – 11:00 am
  • Zoom- Webinar
    • Adam Fahn

The vast majority of UK business is carried out in, or as a result, of the built environment. The utilities and transport networks connecting workplaces and leisure facilities, the buildings themselves and the activities within are more highly regulated than some may first think. The Employers’ Liability (Compulsory Insurance) Act 1969 requires all employers to have insurance against liability for employees. Most know this and this could be their first contact with a commercial insurance broker. But what else is needed to comply with legislation and regulations and what else is a “nice to have” and demanded by employers and facilities managers from small and large undertakings across the UK? Hear from Adam Fahn, a member of the Institute of Workplace and Facilities Management, a technical member of the Institution of Occupational Safety and Health, and an all-round practitioner making built environment compliance accessible for all, helping clients and brokers navigate the legislative minefield to avoid fines, headaches and insurance claims.

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A Plain English Introduction to Engineering insurance and inspection

  • Fri 24 Jun 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Alan Chandler

This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance.

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Managing Anxiety through Change

  • Wed 15 Jun 12:00 pm – 1:00 pm
  • Online
    • Claire Russell, Mental Health in Business

This webinar will explore anxiety, what it is, how and why it shows up in the workplace and what can be done to reduce the impact of anxiety on well-being and performance. Attendees will get practical tools and techniques to help them manage anxiety and to thrive at work and in life.

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Insurance Considerations for the Digital Asset Industry

  • Thu 09 Jun 11:00 am – 12:00 pm
  • Online
    • Claire Davey, Cyber Claire Ltd

Insurance Considerations for the Digital Asset Industry provides participants with an explanation of digital asset currencies and NFTs – what they are and what insurance coverages are available. The session brings this to life through public claims scenarios and offers a ‘check list’ of good risk management practices that underwriters can look out for.

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