MCA Lecture: Evolution of the Claims Process – A New World

Manchester Claims Association

Full day event.

Venue is Manchester Hall, 36 Bridge Street, Manchester.

Presented by:
Don Clarke – Director of Strategy at Keoghs
Craig Budworth – AX Automotive
Richard Forth – Managing Director Forth Forensic Accountants
Mark Strang – Senior Business Development Manager at Verisk
Paul Jones – Managing Director at QM Costs

In relation to their perspectives on the Evolution of the Claims process considering;

• The Civil Liability Bill
• ADAS/Vehicle Manufacturers
• Automation/AI

Areas of discussion will include;

• Will we see any changes in behaviours?
• An increase or a decrease in fraud?
• More fundamental dishonesty challenges?
• Developments in Injury claims? (more wrist, knee, head injuries etc to avoid the matrix)
• How will Insurers ensure LIP’s are fully aware of what they are entitled to claim?
• Loss of Earnings claims - What this used to look like and what this will look like in the new world with dealing with LIP’s
• The role of the AMC/CMC

Agenda
Registration 9.30am,
Lectures 10.00am – 15.30,
Networking drinks 15.30 – 17.00

Lunch and drinks provided