Webinar - Remote Teams - building performance and wellbeing

Thursday, 12 August 2021
12:00 pm – 1:00 pm (UK time)
    • Nick Thomas

This session will cover the following areas:

  • Outline pros and cons of remote working on performance and wellbeing
  • Structured engagement approach with employees – time, availability and use of appropriate platforms
  • Rules of engagement and boundaries
  • Structure and facilitation of remote team social activity/interaction
  • Emotional support – skilled questioning and active listening
  • Research on emotional intelligence – team takes cues from leader.
  • Establishing a ‘high performance state’
  • Setting up your virtual workspace
  • Managing your wellbeing in the virtual space

Objectives - By the end of this session, you will be able to:

  • Understand the different Broker Models in the UK insurance market with an emphasis on their financial make-up, and ownership structure
  • Understand how these drive differing behaviours in the market and in dealings with Insurers
  • Understanding that Broker best practice solutions to hard market challenges are compromised by ‘new normal’ in terms of achieving client intimacy
  • Mirrors challenges facing Insurers in retaining close relationships with Brokers

Nick Thomas Bio:

Nick offers a unique combination of skills in the UK insurance training sector – an industry sales specialist and a professional coach and trainer.
Nick is an Economics graduate with over 25 years corporate insurance broking experience
He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles. As National Development Director at HSBC, Nick was one of only 40 people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance. He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.
In the mid-2000s, Nick developed a chronic health condition; his journey to recovery fostered a new range of interests, and a passion for health, and performance. He studied widely, qualifying as a Master Practitioner in Neuro-Linguistic Programming (NLP), obtaining a Diploma in Life Coaching, before going on to study Corporate/Business Coaching with The Coaching Academy. Nick is also a qualified Holistic Lifestyle Coach and Advanced Exercise Coach.
In the last two years Nick has worked in a self-employed capacity in training, coaching, and consulting. He works with a specialist adviser in Insurance sector M&A (Mergers & Acquisitions), and through Nick Thomas & Associates.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.