Consumer Duty: The New Principle

Monday, 31 January 2022
1:00 pm – 2:00 pm (UK time)
    • Richard Cockbain, Aviva

The Insurance Institute of Perth and Dundee is delighted to announce that their next online CPD event will be a return to the FCA’s proposal for a new Consumer Duty to explain what the second Consultation Paper means for the industry.

This event is likely to be of interest to both our PFS and general insurance members who are involved with product design, pricing and selling or servicing of retail consumers.

Learning outcomes:

By attending this event delegates will:

  • Understand why a new Consumer Duty is needed.
  • Recognise the key components of the Consumer Duty.
  • Highlight certain rules that need close attention.
  • Identify next steps.

Once again, our speaker is Richard Cockbain, Senior Compliance Manager at Aviva.

  • Online

Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with the Insurance Institute of Perth and Dundee, which is acting as the host institute for this event.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at