WEBINAR - Sales prospecting skills - building a quality pipeline

Wednesday, 14 September 2022
12:00 pm – 1:00 pm (UK time)
    • Nick Thomas, Nick Thomas & Associates

This session looks at how we build a pipeline of quality target prospects using an effective referral process, and a best practice prospect contact strategy in the modern virtual and hybrid world.


Objectives: Understand the importance of creating and understanding an accurate Ideal Client Profile both for sales outcomes, client retention and profitability.

Understand how to build a pipeline of high quality, realistic opportunities

Explore how we need to adjust in the virtual and developing hybrid worlds of sales


Content and Learning:

Know your client - Understanding your value proposition and ideal client profile.

Lead generation – and building a multi-source referral process.

Connecting with prospects o Buyer-led approach - the importance of research, personalisation and bringing insight. o Motivation and proactivity.

Dealing with call reluctance.

o Contact strategy –building a multiple touchpoint strategy. Social media, email, call, video. Cluster strategy, Persistence

o Bringing value –Resonate, Differentiate, and Substantiate o Execution – scheduling, habits, planning and productivity.

o Adapting to the virtual world – e-channel saturation and reduced response rates. How to cut through the noise

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.