Previous events
All previous events
SURE: a new technique to ensure clients have understood your advice
We naturally ask the client if there is anything they didn´t understand and often, the client replies “No”. Or we ask if everything was clear and the client answers “Yes”. But can we rely on these answers as being an accurate reflection of whether the client truly has listened to and understood that advice? The answer is NO!! That is why, in this webinar, Jeff Heasman will outline his SURE technique for insurance and financial services professionals, based on concept checking, a method traditionally used in language teaching.
View event details
Diploma in Insurance Online Training Programme
The Insurance Institutes of Anglia, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
View event detailsCert CII Fast Track Remote Learning Programme
The Insurance Institutes of Anglia, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 14 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
View event detailsWEBINAR - Sales prospecting skills - building a quality pipeline (1)
This session looks at how we build a pipeline of quality target prospects using an effective referral process, and a best practice prospect contact strategy in the modern virtual and hybrid world.
View event detailsWEBINAR - Managing Tricky Conversations
Join us for this 60 minutes interactive session which will be held on zoom. We will identify common tricky conversations that take place and negative assumptions that can be made. We will explore how we can consider alternative perspectives to achieve positive outcomes. Please be ready with your cameras on as we will be working together in groups. We look forward to seeing you.
View event detailsWEBINAR - BI Covid Claims – where are we now?
This webinar will provide an update post the Supreme Court Appeal judgment of 15 January 2021 and will focus on a number of various decisions made on complaints referred to the FOS, insurer statistics on claims payments, courts cases including: Corbin & King v AXA (which they have decided not to appeal), Stonegate pub chain action, Greggs and several others.
View event detailsWEBINAR - Directors' and Officers' Liability in a hard market: making the case to clients
D&O can be a difficult class of business for clients to understand and insurers/brokers to sell (especially in the current hard market). This session looks at these issues and suggests some practical solutions.
View event details
Celebrating our Differences
Do we stop to consider what it is like to be us, and recognise how we can celebrate the difference in all of us? Learn how we can become self-aware of our own behaviours and enrich our perspectives and views of others. In this interactive and engaging session, Joanne Lockwood speaks about what you can do right now to step up and step in to celebrating the differences in all of us and the strength it brings.
View event details
Bedford and MK Pub Golf - 23rd September 2022
Come and join us on our first social event in 2022 for Pub Golf in Stoney Stratford
View event detailsWEBINAR - FCA Consumer Duty and GI update to include product value assessments
This webinar provides a critical assessment of FCA Consumer Duty, covering the key points on the FCA's drive to see a higher level of consumer protection in retail financial markets. It also includes an update on Product Value Assessments that have to be completed by 30 September, which is essential for insurers and brokers alike.
View event details
Quantum & Delay: Scope, cost, methodology and duration of building repairs
The scope and methodology of building repairs directly impacts the cost and duration of any repair. This webinar will look at how we assess these, as well as provide some case examples.
View event detailsWEBINAR - Sales prospecting skills - building a quality pipeline
This session looks at how we build a pipeline of quality target prospects using an effective referral process, and a best practice prospect contact strategy in the modern virtual and hybrid world.
View event details
Qualification pathway to ACII
Fast track your future. This session is intended for anyone currently studying a CII general insurance qualification at any level up to ACII. The focus of the content will be on what comes next after the CERT, with particular emphasis on coursework.
View event detailsWEBINAR - Optimum productivity and performance at work
Module Objectives Content and Learning Optimum Productivity and Performance at work This session looks at how we can optimise our productivity and performance at work. We examine the modern challenges to effective productivity, and how the remote or hybrid work environment has only emphasised the need for professionals to take control of their own motivation, focus, and execution. The session will show you how only an integrated approach can support sustainable performance over time, how to ‘get into the zone’ for peak performance in the moment, and what really motivates us.
View event details
The cost of poor acoustics in building, industry & environment
Acoustic design is not something most people think about until a problem is identified. Errors in design, construction, or simply failure to consider acoustics can lead to annoyance, loss of privacy, and, in some cases, increased risk to health and safety. This webinar will address some of the common issues we investigate, with a particular focus on noise in the built environment.
View event detailsWEBINAR - Mergers and acquisitions – key insurance issues
This session looks at some of the insurance issues faced during a client merger or acquisition and explores some of the insurance solutions available
View event details
Managing Anxiety through Change
This webinar will explore anxiety, what it is, how and why it shows up in the workplace and what can be done to reduce the impact of anxiety on well-being and performance. Attendees will get practical tools and techniques to help them manage anxiety and to thrive at work and in life.
View event details
Insurance Considerations for the Digital Asset Industry
Insurance Considerations for the Digital Asset Industry provides participants with an explanation of digital asset currencies and NFTs – what they are and what insurance coverages are available. The session brings this to life through public claims scenarios and offers a ‘check list’ of good risk management practices that underwriters can look out for.
View event details
A Practical Guide to Successful Retirement
Retirement is a major life transition. It is likely to last many years. While for many it is the reward for years of hard work, for a significant proportion retirement is not the positive experience they expected. This workshop uses an evidenced based approach to explore the key challenges and adjustments required, and identifies what we need to do, beyond the financial planning, to ensure a fulfilling future.
View event details
Public and Environmental Liability
The aim of this webinar is to identify the key issues of Environmental Impairment Liability and to take away some of the mystery or misunderstanding that is commonly found with this complex area of claims.
View event details