Dealing With The Drip, Drip, Drip Of Escape Of Water Claims

Conference Suite, USN Bolton Arena
Tuesday, 12 February 2019
12:00 pm – 1:30 pm (UK time)
    • Martin Ashfield, Claims Technical Director, AXA Insurance

Title: Dealing With The Drip, Drip, Drip Of Escape Of Water Claims

Time: Registration/Lunch 12.00noon, 12.30 start, until 13.30pm

Cost: Lecture free; Lunch £5 per person (book in advance, pay on the day)

Speaker: Martin Ashfield, Claims Technical Director, AXA Insurance.

Who should attend?

Any insurance professional advising on or dealing with first property damage claims, or underwriters with property account portfolios.


  • The market position and trend for Escape of Water (EOW) claims
  • The causes of the trends and inflation.
  • Key players and components in EOW claims
  • Actions to deal with this market issue

Learning Objectives

  • A better understanding of both the market position and inflation trends on EOW claims.
  • Understanding of areas of focus or interventions to address the trends
  • Understand the reach and ramifications of EOW claims

Speaker Biography

Martin joined the insurance industry in 1986 and has remained in the claims arena since then covering a variety of roles across most business classes including operational claims handling, project management, operational management and strategic planning.

Martin is currently responsible for Technical Claims within Operational areas across Motor, Property and Liability classes.

Martin has worked on various ABI initiatives and Working Groups in the last decade and has been involved in the industry activity around issues and responses to Surge events, and other property related topics and is a regular speaker and contributor at Claims Conferences.

Martin is an active member of the Bolton CII Council, where he has just completed a 2 year term as President.

  • Conference Suite
  • USN Bolton Arena
  • Bolton
  • BL6 6LB

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at