Coaching & Mentoring

Thursday, 16 September 2021
12:00 pm – 1:00 pm
    • Katharine Jones, KJDevelopment

How many of us were using video conferencing technology before March 2020?

The challenges of the last six months have meant that adapting and learning new skills is more important than ever.

  • a new person joining
  • a reallocation of job responsibilities
  • additional work to do in your team
  • new work practices being introduced

This session is designed for anyone who is involved with sharing their knowledge and expertise with others, in particular where you have:

By the end of the session delegates will be able to:

  • understand the skills of effective coaching and mentoring and also the potential barriers
  • learn how to carefully observe and assess the learner’s skills
  • provide effective feedback
  • know how to plan and deliver a short session
  • identify clear action points with the learner for the future

The session will be facilitated by Katharine Jones, who set up KJDevelopment in 2002. Katharine is a professionally qualified trainer and consultant with a global financial services background, working for one of the large brokers. She now works as a freelance consultant with broader experience in insurance and the public sector.

Katharine works with organisations to help them identify talent, develop staff, and manage learning. Her more recent project work has been delivering management coaching and workshops in the London market and local Chartered Insurance Institutes.

Katharine is a Member of the Chartered Institute of Personnel and Development, the British Psychological Society as well as being a qualified teacher and assessor.


CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at