Sheila McDerment of MC Works will give a presentation on how to understand your own communication style and how to best influence others.
Good communication is an essential part of working life. This session will focus on the essential elements of good communication, and how to get the most out of every conversation and interaction.
- What is effective communication?
- Communication and leadership
- The elements of communication
- Body language, listening and questions
- Giving effective feedback
Refreshments will be served prior to the lecture. Numbers are limited so to reserve a place at this event please email firstname.lastname@example.org
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.