The Future of Commercial Insurance Broking (1)

Holiday Inn Cambridge
Tuesday, 25 September 2018
6:00 pm – 7:00 pm
    • Laura Smith, Marketing Manager, Konsileo


The Future of Commercial Insurance Broking report was created by co-founder of Konsileo John Warburton alongside the CII and PKF Littlejohn. This report takes a deep dive on how the commercial insurance industry has changed over the last 10 years, as well as looking 10 years into the future and how the industry could evolve over time.

Challenges of the current landscape are outlined, along with potential solutions and likely outcomes as insurance moves into the digital world to keep up with other industries and ever-increasing customer expectations. The value of brokers in the value chain is discussed along with potential methods for brokers to future-proof their career and improve client relationships even further than traditional methods commonly used today.

Learning Objectives

By attending this event, delegates will be able to identify:

  • What the current state of play is in the commercial broking market and what is driving change.
  • What clients want from technology and their broker contacts moving forwards.
  • How the current client service models work.
  • How technology will change things for brokers.
  • Lead Generation moving forwards.
  • The Internet of Things: What opportunities does this represent.
  • How will Insurance Career Development change in the future.

Speaker Biography

Laura Smith is an experienced all-round marketer with proven success in digital marketing skills including social selling. Laura is currently Marketing Manager for Konsileo (an insurance tech startup and commercial insurance broker) setting brokers up for success using social selling tools alongside the Konsileo broking platform. Laura also has experience in the recruitment industry helping recruiters learn digital skills and lead generation using LinkedIn.

Prior to that Laura worked at B2B tour operator Funway Holidays driving acquisition and retention of the largest travel agent loyalty scheme in the industry whilst running large marketing campaigns for top airlines and tourist boards. Laura graduated from Coventry University with a First Class Honours in Marketing & Advertising and also achieved her CIM Marketing Diploma shortly after graduating.

Additional Details

Tea/Coffee & biscuits will be available from 5.30pm. There will be an opportunity to network with delegates and the speaker with nibbles being served at the end of the session.

  • Holiday Inn Cambridge
  • Bridge Road, Impington
  • Cambridge
  • CB24 9PH
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at