Establishing a compliant culture in the workplace

Holiday Inn Cambridge
Tuesday, 10 March 2020
6:00 pm – 7:00 pm
    • Karen Malin, The GI Consultant


Karen Malin will explore how to approach and adopt a compliance culture in the workplace, including the most effective ways of implementing best practice, being able to recognise a good and a bad culture and knowing what to expect from the regulators. This talk is relevant for both CII and PFS members.


• Rules for a reason
• Who are these bad apples?
• Getting it right
• A regulator calls
• Q&A

Learning Objectives

By Attending this event, delegates will be able to identify

  • Understand the ‘why’ behind regulatory rules.

  • Be able to recognise good and bad culture.

  • Explore ways of implementing best practice.

  • Know what to expect from regulatory attention.

Speaker Biography

Karen Malin, whose vision this consultancy is all about, has been in the industry since 1980, formerly a Registered Insurance Broker, currently a Fellow of the Chartered Insurance Institute and Chartered Insurance Practitioner with additional qualifications in customer care, financial planning and long hours of CPD plus finanical services compliance experience.

Additional Details

  • Refreshments will be served before the talk from 5:30pm onwards.

  • If you know of any other CII Members who would like to attend but have not received the invite, please ask them to update their CII Communication Preferences at

  • Parking is free at the venue but you must remember to register your car at reception to avoid a car parking fine

  • Holiday Inn Cambridge
  • Bridge Road, Impington
  • Cambridge
  • CB24 9PH
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at