Previous events

All previous events

How to set correct property, stock and contents sums insured in a high inflation world

  • Thu 19 Jan 12:00 pm – 1:00 pm
    • Alan Chandler

It is estimated that at least 80% of policies have incorrect sums insured! This presentation looks at the major issue of under insurance in the UK property market and how to help your clients avoid the under-insurance trap. Under insurance has been made considerably worse now that we are seeing UK inflation go into double digits, and this is something all insurance staff need to be aware of.

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Coping with low mood

  • Wed 11 Jan 11:00 am – 12:00 pm
    • Anne Streather, MIND

A bite-size course to understand why we might experience low mood, some of the warning signs we can spot in ourselves or others, how to help ourselves and where to find further support.

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EL/PL and Products liability

  • Fri 06 Jan 12:00 pm – 1:00 pm
    • Alan Chandler

This webinar looks at providing an overview of the essential insurance covers of employers liability, public liability and products liability, what these policies cover and how a client could become legally liable.

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Professional Indemnity Insurance - How claims can arise

  • Mon 12 Dec 12:00 pm – 1:00 pm
    • Alan Chandler

This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing. The webinar, presented by Alan Chandler, one of the most popular presenters in the UK, explores the problems posed by a claims made wording and the difficulty clients have going into retirement without adequate run off cover. The presentation also looks at ensuring the correct limits of indemnity are set.

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Annual Dinner 2022

  • Fri 09 Dec 6:00 pm – 11:59 pm
  • Kings College, Cambridge

Its nearing that time of year again, Our Annual Dinner! Save the date - 9th December 2022 back at the marvellous Kings College, Cambridge.

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CII Rising Star Award 2022

  • Fri 09 Dec.

The award is presented to a rising star within the Cambridge community who has achieved outstanding professional development both in study and contribution to the work place. We are inviting nominations from all employers in the Cambridge area for any person who started their insurance or financial services career within the last 5 years. Get your nominations in by Monday 7th November 2022.

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Escapes of Water

  • Wed 07 Dec 1:00 pm – 2:00 pm
  • Online
    • Neville Tranter, Hawkins

This webinar will cover common causes of escapes of water and how Regulations, Standards and Manufacturer’s guidance can be used to achieve a recovery.

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Directors and Officers insurance overview

  • Fri 25 Nov 12:00 pm – 1:00 pm
    • Alan Chandler

The webinar will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims. The market will harden and that is why it is essential brokers have conversations with their clients now. It should also be noted that many more directors are being sued in recent times individually and that the amount of HSE prosecutions have trebled against individual directors since 2015.

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Wind induced failures of buildings & Reducing flood risk during remedial works

  • Thu 17 Nov 1:00 pm – 2:00 pm
  • Online
    • Ian Major, Hawkins
    • Richard Keightley, Hawkins

In this webinar Ian Major will discuss wind induced failures of buildings and structures with some case studies to show how they are investigated. This will be followed by a discussion from Richard Keightley about property flood resilience (‘PFR’): what it is, how it works, and the benefits of ‘building back better’ after a flood.

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SURE: a new technique to ensure clients have understood your advice

  • Wed 09 Nov 1:00 pm – 2:00 pm
  • Online
    • Jeff Heasman, Insurance Upskill

We naturally ask the client if there is anything they didn´t understand and often, the client replies “No”. Or we ask if everything was clear and the client answers “Yes”. But can we rely on these answers as being an accurate reflection of whether the client truly has listened to and understood that advice? The answer is NO!! That is why, in this webinar, Jeff Heasman will outline his SURE technique for insurance and financial services professionals, based on concept checking, a method traditionally used in language teaching.

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Diploma in Insurance Online Training Programme

  • Wed 09 Nov – Mon 12 Feb
    • Alan Chandler

The Insurance Institutes of Anglia, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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Cert CII Fast Track Remote Learning Programme

  • Tue 08 Nov – Mon 27 Mar
    • Alan Chandler

The Insurance Institutes of Anglia, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 14 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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Commercial Property Insurance - Understanding Clauses and Conditions

  • Tue 11 Oct 1:00 pm – 2:00 pm
    • Alan Chandler

The webinar will cover the main clauses and conditions found in a Commercial All Risks wording. Alan Chandler, one of the most popular presenters in the UK, will explore why clauses can be important in adding or clarifying cover and why conditions must be carefully observed by the policyholder. The webinar will also explore the fact that the use of terminology by an insurer in a claims notification condition can transform the way the condition is interrupted at law. Target audience: brokers, underwriters, claims staff and loss adjusters, plus anyone taking the diploma subject M93 commercial property and Bi.

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Celebrating our Differences

  • Thu 06 Oct 1:00 pm – 2:00 pm
  • Online
    • Joanne Lockwood, See Change Happen

Do we stop to consider what it is like to be us, and recognise how we can celebrate the difference in all of us? Learn how we can become self-aware of our own behaviours and enrich our perspectives and views of others. In this interactive and engaging session, Joanne Lockwood speaks about what you can do right now to step up and step in to celebrating the differences in all of us and the strength it brings.

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Quantum & Delay: Scope, cost, methodology and duration of building repairs

  • Tue 20 Sep 1:00 pm – 2:00 pm
  • Online
    • Hannah Fletcher, Hawkins

The scope and methodology of building repairs directly impacts the cost and duration of any repair. This webinar will look at how we assess these, as well as provide some case examples.

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Business Interruption Insurance - all you need to know, explained in plain English

  • Fri 16 Sep 12:00 pm – 1:00 pm
    • Alan Chandler

Presented by Alan Chandler, one of the UK's most popular insurance presenters. Alan will take this opportunity to run through how business interruption insurance should be correctly set up. Alan will lift the myths away from Bi and show how, in his easy to understand style, you can get this cover on a correct footing going forward. This presentation will be applicable for brokers, underwriters, claims staff and loss adjusters.

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Qualification pathway to ACII

  • Wed 07 Sep 1:00 pm – 2:00 pm
  • Online
    • Alison Cooper, Act One Training

Fast track your future. This session is intended for anyone currently studying a CII general insurance qualification at any level up to ACII. The focus of the content will be on what comes next after the CERT, with particular emphasis on coursework.

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Financial Awareness - A Plain English overview for all Insurance staff on how to understand Clients' accounts

  • Tue 16 Aug 1:00 pm – 2:00 pm

Covid-19 and world events have forced the UK into a recession and understanding clients' accounts has never been more important for brokers and underwriters alike, with tremendous scrutiny now being put on clients' accounts, so account executives, account handlers, underwriters and those on the PFS side dealing with corporate accounts will need to understand the main terminology. This presentation, provided by Alan Chandler one of the most popular presenters in the UK, looks to provide a plain English understanding of what is in a balance sheet, Profit and Loss account, a cash flow statement and how these can be read easily by non-accountants. Target audience: brokers, underwriters, claims staff, loss adjusters and IFA’s. It will also be very useful for anyone taking

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Commercial Property Insurance – What is actually covered in an All Risks wording?

  • Tue 19 Jul 1:00 pm – 2:00 pm
    • Alan Chandler

This presentation explores what is covered in an 'All risks' Commercial Property wording which is not as wide as the title suggests! Alan Chandler, one of the most popular presenters in the UK explores how each peril covered could actually cause a loss and what is excluded under each peril. Brokers use the term ‘All Risks’ every single day but rarely stop to think about the full coverage they are offering. This webinar will enable staff to get under the bonnet of an All Risks wording and have more confidence in advising on this cover going forward. Target audience: brokers, underwriters, claims staff and loss adjusters, plus anyone taking the diploma subject M93 commercial property and Bi. Learning Objectives

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The cost of poor acoustics in building, industry & environment

  • Tue 12 Jul 1:00 pm – 2:00 pm
  • Online
    • Ros Lambert-Porter, Hawkins

Acoustic design is not something most people think about until a problem is identified. Errors in design, construction, or simply failure to consider acoustics can lead to annoyance, loss of privacy, and, in some cases, increased risk to health and safety. This webinar will address some of the common issues we investigate, with a particular focus on noise in the built environment.

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