Webinar - Be seen, be heard, make an impact VIRTUALLY

Wednesday, 06 May 2020
3:00 pm – 4:30 pm
    • Susan Heaton-Wright , Superstar Communicator

The Insurance Institute of Cardiff invite you to a webinar event on - Be seen: be heard: make an Impact VIRTUALLY

Event Details:

Wednesday 6th May 2020 - 15:00 - 16:30

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you ahead of the webinar by COP on 5th May 2020.

The webinar will cover the following:


With these changing times, we are all being forced to communicate virtually: conference calls, webinars, phone calls, as well as emails. In this interactive webinar, Susan uses the principles behind the Superstar Communicator methodology to find techniques to ensure you are making an impact when communicating virtually.

Learning Objectives:

The aim for this course is that you will go away with knowledge and practical ways to be seen, be heard and make an impact when they speak.

This includes:

  • Understanding who you are speaking to and 'what's in it for them'
  • The variety of virtual platforms you could be speaking on
  • Creating clear, concise, focused messages
  • The importance of preparation and ideas for preparing
  • How non-verbal communication (body language) play a part in any speaking - even on line
  • How we can make it as easy as possible for others to listen to us, particularly virtually

Presenter :

Susan Heaton-Wright is an impact, communications and speaking expert virtually and in live events for emerging leaders and the creator of the Superstar Communicatorâ„¢ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.

She delivers seminars, workshops and individual training for many companies including Astra Zeneca, Shell, Microsoft, AXA, the NHS and Quintiles. As a CPD accredited speaker, she regularly delivers speeches and seminars to lawyers, accountants and finance professionals, as well as leaders and emerging leaders in organisations. Many of her clients go on to be interviewed on Sky News and BBC as well as speaking at industry conferences. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in UK.

Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the 'Love without Borders' charity.


Further Information

A link will be sent via your email address supplied at the time of the booking prior to this event. PLEASE DO NOT share this with anyone else

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 1/2 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.