Webinar - Cognitive Flexibility: An essential skill for the 4th industrial revolution

Wednesday, 17 June 2020
3:30 pm – 4:30 pm
    • Jeff Heasman CELTA, LL.B, LL.M, Jess Heasman Training & Consultancy

The Insurance Institute of Cardiff invite you to a webinar on - Cognitive Flexibility: An essential skill for the 4th industrial revolution

Event Details:

Wednesday 17th June 2020 - 15:30 - 16:30 pm.

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you the day before the webinar.

About the session:

Cognitive flexibility is our ability to shift our thinking in the face of setbacks, mistakes or when new information comes to light. It is a skill that the World Economic Forum has listed in the top ten skills that people will need if they are to thrive in the so-called 4th industrial revolution. All too often we take the easy route when faced with challenges but it is not often the best route for you, your colleagues or your clients. This session will teach you how to develop your cognitive flexibility in a fast-paced and challenging working environment and enable you to move away from one-dimensional thinking.

Learning Objectives

  • Identify the importance of cognitive flexibility as a skill in the workplace.
  • Explain the typical barriers to cognitive flexibility and how to overcome these.
  • Implement a strategy to develop cognitive flexibility in your day to day tasks.

About the speaker:

Jeff Heasman is a professional trainer who specialises in communication skills within the insurance and financial services sector. Jeff is a certified practitioner in Neuro-Linguistic Programming (NLP) and a professional member of the Academy of Modern Applied Psychology.

In addition, Jeff holds a bachelor’s degree in law from the University of Glamorgan and a master of laws degree from Swansea University, as well as a postgraduate certificate in teaching English language to adults.

Jeff spent many years in practice as a litigation executive, dealing with cases up to and including the Court of Appeal in London (England v IBC Vehicles Ltd) and as a senior liability adjuster at Crawford and Company. Subsequently he was Dean of the Faculty of Law at Cavendish University in Zambia, has been a tutor at Swansea University and a lecturer in international negotiation skills to MBA students at ESIC University in Spain.

Jeff now combines his experience and expert knowledge to provide communication skills training to prestigious organisations, companies and individuals throughout the world.

Further Information

A link will be sent via your email address supplied at the time of the booking prior to this event. PLEASE DO NOT share this with anyone else

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.