Webinar Event - Credit Hire - The what? When? How and Who?

Wednesday, 14 October 2020
10:00 am – 11:00 am
    • Bernard Thornton FCII

The Insurance Institute of Cardiff invite you to a webinar on - Credit Hire - The what? When? How and Who?

Event Details:

Wednesday 14th October 2020 - 10:00 - 11:00am

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you prior to the webinar.

About the session:

It has only been around for 30 years or so, but in that time has become one of the most sensitive and polarising subjects in the general insurance market.

Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public.

This webinar looks at the development of credit hire, the legalities, and how the current market operates. It also includes some significant case studies and how the concept might develop in the future.


Learning Objectives

At the end of this event, the delegate will be able to identify:

  • The background and development of the credit hire market
  • Important test cases which have steered its operation
  • The ABI General Terms of Agreement and how it works in practice
  • The approach to replacement vehicles by different players
  • Ideas for client communication

About the speaker

Bernard Thornton FCII

Chartered Insurance Practitioner

Bernard Thornton spent much of his career in the company market, culminating in the role of North East Regional Manager for a major insurer. He then set up a Motor Claims Management business from scratch, before merging it into Active Claims Solutions, where he was Sales Director until retirement in March 2019.

Over a lengthy career he has worked in Motor Claims for both defendant and claimant, with specialisation in personal injury, credit hire and legal expenses. Seeking to disseminate his wide knowledge of these subjects and to put something back into the insurance business, he delivers lectures and training sessions to insurance businesses and local Insurance Institutes.

Bernard has served as President of the Insurance Institute of Leeds on 2 occasions, was a member of the CIIs Representative Council and maintains an active membership of Leeds Institute as Vice President and Dinner Secretary. His recent retirement allows Bernard more opportunities to enjoy his many sporting interests and a family which now includes 3 grandchildren. He enjoys walking, is a cricket umpire and a commentator for Leeds Hospital Radio Sport.

Further information

A link will be sent via your email address supplied at the time of the booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.