Webinar Event - Setting Staff Appraisals in the Insurance Industry

The Insurance Institute of Cardiff invite you to a webinar on – Setting Staff Appraisals in the Insurance Industry

Event Details:

Monday 22^nd March 2021 12:00 – 13:00

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you prior to the webinar.

About the session:

It is becoming increasingly difficult for Insurers, brokers, loss adjusters and IFA’s to recruit and retain quality staff. The reality is that at the moment the demand for qualified experienced quality staff in insurance far exceeds the availability of these staff in the marketplace, and so undertaking a great staff appraisal process is vital in ensuring you retain and motivate your staff.

Losing staff is very expensive. Studies show that it costs a business around 75% of that person’s annual salary when they leave you and this presentation will show why that figure is so high. Think about this, you employ someone on £30,000, they hand in their resignation usually due to lack of engagement with that person by the business, this has just cost you £22,500 off your bottom line – and this is why everyone involved in running teams or employing staff should be attending this presentation!

Even if you are not yet a team leader or manager, this presentation can be helpful, as it will explore how you can create realistic targets with your employer.

The presentation, provided by Alan Chandler, one of the most popular speakers in the UK insurance market, will look from an INSURANCE perspective on how best to set objectives for staff, how frequently meetings between staff and their manager should occur, how to run a development plan run alongside the appraisal process and very essentially making sure those that perform well are appropriately rewarded. If appraisals are done well then there should be NO surprises for the member of staff or their manager at the end of the year.

This presentation is appropriate for all members. Underwriters, Claims staff, IFA’s. Loss Adjusters and anyone else who employs staff.

About the speaker:

The Course will be run by Alan Chandler.

Alan has been an operations and project manager in three large global companies. NatWest insurance services, Royal Bank of Scotland insurance group and Allianz. In the last ten years running his own training company he has taken more than 1.000 people to Acii including six people who have achieved the top ACII pass rate in the whole of the UK. He has trained national prize winners in almost all CII subjects, has been a CII examiner and has a pass rate of 96% in cii training. His website is www.alanchandler.co.uk

Learning Objectives

• Understand the cost of losing staff to the business.
• Understand how to set SMART objectives within the insurance industry
• Understand how to best timetable staff appraisals and interim reviews
• Understand the importance of setting staff development plans that run alongside the targets set
• Understand the importance of rewarding appropriately

Further information.

A link will be sent via your email address supplied the day before the event. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.