Webinar - Late Payment of Claims

Thursday, 07 October 2021
10:30 am – 11:30 am (UK time)
    • Jeff Heasman


The Insurance Institute of Cardiff invite you to a webinar on Late Payment of Claims – The Next Battleground Uncovered and Explained

Event Details:

Thursday 7th October 2021 – 10:30 – 11:30

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you prior to the webinar.

About the session:

The Enterprise Act 2016 introduced the notion of damages for late payments of claims. The provision has not received much attention until now. With disputes continuing around payment of claims for business interruption, despite the recent Supreme Court decision in the FCA test case, many policyholders and their lawyers are threatening satellite litigation in seeking damages for late payment of claims.

But what does the law say about late payment of claims? What tests does a policyholder need to satisfy to qualify for damages? How can we defend these claims? What can we learn from other jurisdictions?

This webinar will seek to answer these questions and, through a review of the original Law Commission reports, provide background as to the intention of the law. This webinar will also provide views on how the challenges are likely to develop in the coming years as policyholders and their lawyers increasingly raise arguments seeking damages for late payment of claims.

About the speaker:

Jeff Heasman is a professional trainer who specialises in communication skills within the insurance and financial services sector. Jeff is a certified practitioner in Neuro-Linguistic Programming (NLP) and a professional member of the Academy of Modern Applied Psychology.

In addition, Jeff holds a bachelor's degree in law from the University of Glamorgan and a master of laws degree from Swansea University, as well as a postgraduate certificate in teaching English language to adults.

Jeff spent many years in practice as a litigation executive, dealing with cases up to and including the Court of Appeal in London (England v IBC Vehicles Ltd) and as a senior liability adjuster at Crawford and Company. Subsequently he was Dean of the Faculty of Law at Cavendish University in Zambia, has been a tutor at Swansea University and a lecturer in international negotiation skills to MBA students at ESIC University in Spain.

Jeff now combines his experience and expert knowledge to provide communication skills training to prestigious organisations, companies and individuals throughout the world.


Learning Objectives

  • Understand the intention of the law relating to late payment of claims and how it will be applied.
  • Recognise the legal tests imposed by law and how other jurisdictions have dealt with such claims.
  • Implement a strategy to deal with any allegations relating to late payment of claims.

Further information.

A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.