Online Event - Law of Torts in a Nutshell

Tuesday, 22 March 2022
10:00 am – 11:00 am (UK time)
    • Jeff Heasman, Insurance Upskill

The Insurance Institute of Cardiff invite you to an online workshop on Law of Torts in a Nutshell

Event Details:

Tuesday 22nd March 2022 – 10:00 – 11:00

The webinar will be run via Zoom, a global web-conferencing solution.


All too often we overthink principles of tort law and we get confused by the raft of cases that exist in this area of law. In turn, we confuse ourselves and our customers in the way we explain and apply those principles of law.

In this session, we will strip the law of torts back to basics and demystify the confusion. We will learn how to explain the law in a simple and clear way and how to apply the case law to real-life scenarios.

Areas that we will examine include:

  • Negligence: the duty of care, breach of duty, causation and remoteness
  • Occupiers’ liability
  • Employers’ liability
  • General defences and remedies in the law of torts.

Learning Objectives:

  • Recognise the key legal principles of the law of torts typically encountered by those involved in the insurance and financial services industries.
  • Understand the practical application of the key principles of law and how case law can be used to persuade a third party or a customer.
  • Identify areas of the law of torts that are particularly contentious and how to develop arguments when dealing with cases where these areas may arise.

Presenter :

Jeff Heasman is a professional trainer who specialises in communication skills within the insurance and financial services sector. Jeff is a certified practitioner in Neuro-Linguistic Programming (NLP) and a professional member of the Academy of Modern Applied Psychology.

In addition, Jeff holds a bachelor's degree in law from the University of Glamorgan and a master of laws degree from Swansea University, as well as a postgraduate certificate in teaching English language to adults.

Jeff spent many years in practice as a litigation executive, dealing with cases up to and including the Court of Appeal in London (England v IBC Vehicles Ltd) and as a senior liability adjuster at Crawford and Company. Subsequently he was Dean of the Faculty of Law at Cavendish University in Zambia, has been a tutor at Swansea University and a lecturer in international negotiation skills to MBA students at ESIC University in Spain.

Jeff now combines his experience and expert knowledge to provide communication skills training to prestigious organisations, companies and individuals throughout the world.

Further information.

A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at