Online Event - The Civil Liability Act Revisited

Tuesday, 12 April 2022
10:00 am – 11:00 am (UK time)
    • Bernard Thornton FCII, Chartered Insurance Practitioner

The Insurance Institute of Cardiff invite you to a webinar on The Civil Liability Act Revisited

Event Details:

Tuesday 12th April 2022 – 10:00 - 11:00

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.

About the session:

The Civil Liability Act, introduced on 31 May 2021, brought about the biggest changes to RTA personal injury claims procedures in 30 years.

Whilst it is still relatively early days, the Act has now had a little time to bed in. We look at its effects and ask:-

  • How has it been received?
  • Is it being used as expected?
  • What is the claimant experience like?
  • How will premiums be affected?
  • How has the Legal Expenses market developed?

The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance.

About the speaker:

The Course will be run by Bernard Thornton.

Bernard Thornton spent much of his career in the company market, culminating in the role of North East Regional Manager for a major insurer. He then set up a Motor Claims Management business from scratch, before merging it into Active Claims Solutions, where he was Sales Director until retirement in March 2019.

Over a lengthy career he has worked in Motor Claims for both defendant and claimant, with specialisation in personal injury, credit hire and legal expenses. Seeking to disseminate his wide knowledge of these subjects and to put something back into the insurance business, he delivers lectures and training sessions to insurance businesses and local Insurance Institutes.

Bernard has served as President of the Insurance Institute of Leeds on 2 occasions, was a member of the CII's Representative Council and maintains an active membership of Leeds Institute as Vice President and Dinner Secretary. His recent retirement allows Bernard more opportunities to enjoy his many sporting interests and a family which now includes 3 grandchildren. He enjoys walking, is a cricket umpire and a commentator for Leeds Hospital Radio Sport.

Learning Objectives:

  • The features of the Civil Liability Act 2018 and how successful they have been in achieving their objectives.
  • How the Act has been received by the various parties in the claims chain, namely insurers, intermediaries, claimants and the insuring public.
  • The nature of Motor Legal Expenses insurance and how it has been affected by the Act.
  • Potential wider effects on the Motor market generally.

Further information:

A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at