Previous events

This month

Online event - Artificial Intelligence: a diversity and inclusion ticking time-bomb?

  • Wed 17 Apr 11:00 am – 12:00 pm
    • Jeff Heasman, Insurance Upskill

The FCA recently published a very detailed consultation paper on diversity and inclusion. Rightly so, it is high on the regulator´s agenda. Artificial intelligence and its potential impact on diversity and inclusion in companies, as well as our relationships with customers, is a critical issue that needs much more attention than it is currently receiving. In this webinar, we will explore the issues of how AI potentially impacts issues of diversity and inclusion in both our internal and external relationships and what we need to be doing now with this ticking time-bomb!

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2024 Annual CII Dinner

  • Fri 12 Apr 7:00 pm – 11:55 pm
  • Mercure Cardiff Holland House Hotel & Spa

Gareth Griffiths, President of the Insurance Institute of Cardiff, and the Institute Council are delighted to announce details of our 2024 Annual Dinner. Our showcase event will once again take place at The Mercure Cardiff Holland House Hotel & Spa on the 12th April 2024, and we’re sure it will again prove to be the highlight of this year’s Institute calendar.

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Online Event - The Power of Mindset

  • Thu 11 Apr 12:00 pm – 1:00 pm
    • Nick Thomas, Nick Thomas & Associates

This empowering session draws on research in the fields of psychology, performance, and neuroscience. It looks at what really drives excellence and how our talent is not a gift we are born with, but something that is developed through opportunity, commitment, and ‘deep’ practice. It explores how our beliefs around the nature of talent can transform our psychology and therefore our success in work and in life. Illustrated by inspiring real life case studies from sport, business, the arts, and everyday life.

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Online Event - Can We Trust AI in Insurance?

  • Wed 10 Apr 11:00 am – 12:00 pm
    • Jeff Heasman, Insurance Upskill

The issues of digital trust and responsible AI are amongst the most important issues facing the insurance industry. But what do we mean by digital trust and responsible AI? How does trust manifest itself in an increasingly digital and automated world? This webinar will address these critical issues and offer suggestions on what companies and individuals need to be doing now to ensure we do all we can to win customer trust and implement AI in a responsible way.

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Online event - Human V Automated decision-Making: Have we gone too far?

  • Wed 03 Apr 11:00 am – 12:00 pm
    • Jeff Heasman, Insurance Upskill

We have reached a critical crossroads in the digitisation and automation of processes within insurance and financial services. Some say that we have already gone too far and the human element is being continuously eroded, whereas others believe we have not gone far enough and that insurance and financial services continues to lag behind other professions.

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All previous events

Online Event - An Introduction to the Insurance Industry

  • Wed 27 Mar 2:00 pm – 5:00 pm
    • Alan Chandler

This three-hour webinar (with a break in the middle) will be ideal for staff who are new or fairly new to the insurance industry, for those studying IF1 or for those who just want to get a better understanding of the main principles that underpin our industry.

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Online event - Contractors All Risks in Insurance

  • Wed 20 Mar 12:00 pm – 1:00 pm
    • Diane Jenkins BA [Hons], ACII, Chartered Insurance Broker – technical insurance trainer, Nick Thomas & Associates

This session examines Contract Works policies and what they cover, what are the main cover issues (including defect exclusions) and the information brokers need to place the cover.

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Online Event - How contract conditions can change the liability of an insured and why brokers must advise clients on this.

  • Mon 11 Mar 12:00 pm – 1:00 pm
    • Alan Chandler

Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer.

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Online Event - Mental Health in Insurance

  • Mon 11 Mar 12:00 pm – 1:00 pm
    • Stella Round, Zing 365

In the fast-paced insurance world, mental health is gaining increased recognition as an essential factor of overall well-being. Employers are actively adopting measures to prioritise and nurture mental health. Promoting mental health wellbeing is a collaborative effort that involves both employers and employees. This shared responsibility highlights the importance of creating a workplace culture that values and supports mental health for the collective benefit of all.

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Quiz Night

  • Thu 07 Mar 5:30 pm – 10:00 pm
  • Sandringham Hotel

Following the huge success of our last event, the Insurance Institute of Cardiff invites you to enter our next Quiz Night! At a cost of £6 per person to include buffet food. Get a team (of up to 6) together and come test your general knowledge. Please book your places asap for catering purposes. Individuals and smaller groups can join together on the night. We hope to see you there!

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Online Event - Why property premiums are increasing and how to set sums insured correctly to account for inflation.

  • Mon 26 Feb 12:00 pm – 1:00 pm
    • Alan Chandler

This presentation looks at the major issue of under insurance in the UK property market and how to help your clients avoid the under-insurance trap. Under insurance has been made considerably worse with UK inflation going into double digits and this webinar explores where inflation is heading next. One of the problems is that the figures on the client’s balance sheet are not the same as those required for insurance purposes and Alan will point out the differences so that clients can be warned.

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Online Event - Introduction to Professional Indemnity

  • Wed 21 Feb 9:30 am – 10:30 am
    • Matthew Owen-James, Zing 365

Covering your client’s liability is probably a cover that you sell on each and every policy, particular Public & employer’s Liability. But what about those business who are liable based on the professional advice they provide?

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Online Event - Multi-Occupancy buildings - impact of FCA review

  • Thu 15 Feb 1:15 pm – 2:15 pm
    • Diane Jenkins BA [Hons], ACII, Chartered Insurance Broker – technical insurance trainer, Nick Thomas & Associates

This session will look how insurance for multi-occupancy buildings will be affected by the FCA Policy Statement PS23/14. Multi-occupancy building insurance Feedback to CP23/8** and final rules.

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Online event: What causes market cycles in the insurance industry and what is likely to occur in 2024.

  • Thu 01 Feb 12:00 pm – 1:00 pm
    • Alan Chandler

Alan correctly called the hard market in 2020, providing a presentation on the seven reasons why the market would harden. Rates have now got much higher; investment returns are now at very healthy levels and underwriting in the UK looks a lot better proposition than it did back in 2020. New entrants will be attracted to the market and existing players will look to expand capacity to take advantage of the current favourable investment conditions.

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Online event - ESG and Insurance - The Challenges and Opportunities

  • Thu 18 Jan 12:00 pm – 1:00 pm
    • Kerris Earle, Zing 365

Environmental, Social & Governance (ESG) regulation is on the rise globally with many new requirements for companies to report on how they are managing ESG risks, and what actions they are taking to prevent negative impacts on the environment, improve Social Responsibility and operate ethically.

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Online Event - The rise of errors and omission claims against brokers and how these can be mitigated.

  • Fri 12 Jan 1:00 pm – 2:00 pm
    • Alan Chandler

This presentation will explore why the amount of errors and omission claims against brokers are on the increase. Various new pieces of legislation including the brokers duty under the Insurance Act 2015, GDPR and the Insurance Distribution Directive are making brokers more vulnerable which coupled with increased litigation in society, increased client expectations and ever higher regulatory demands mean that brokers cannot continue to do what they have always done, far more proactivity is required.

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Face to Face - Innovation, Competition & Consumer Behaviours: what we can learn from sparkling wines.

  • Thu 11 Jan 6:00 pm – 8:00 pm
  • Big Moose Coffee Co
    • Jeff Heasman, Insurance Upskill

When it comes to disruption, increased competition and changing consumer behaviours in the wine industry, champagne has experienced it all in recent years as new world and old world wineries have begun to produce top quality wines to challenge the traditional producers. There are parallels with the insurance and financial services industries, which have also been experiencing similar trends in respect to the services and products we offer in light of changing consumer behaviours.

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A Review of The Last Year And The Year To Come In Insurance And Financial Services

  • Thu 07 Dec 6:00 pm – 8:00 pm
    • Jeff Heasman, Insurance Upskill

There are lots of parallels between the world of wine and the past year in insurance and financial services. There are also some lessons that we can take from the world of wine in terms of how we can harness potential for the year to come, based on predicted trends.

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Online Event - A Plain English Introduction to Engineering insurance and inspection

  • Wed 06 Dec 1:00 pm – 2:00 pm
    • Alan Chandler

This is an hour's presentation looking to provide a plain English overview of the Engineering insurance market which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance.

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Online Event - The Power of Questions’

  • Tue 05 Dec 12:00 pm – 1:00 pm
    • Nick Thomas, Nick Thomas & Associates

This virtual training programme helps us to understand why questions are so important and how powerful they can be in leading us to the outcomes we want to achieve. This type of learning is applicable at all levels across the insurance industry, whether in sales, negotiation, claims, underwriting, broking or simply working collaboratively in teams or meetings

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