Previous events

All previous events

Webinar - Be seen, be heard, make an impact VIRTUALLY

  • Wed 06 May 3:00 pm – 4:30 pm
    • Susan Heaton-Wright , Superstar Communicator

With these changing times, we are all being forced to communicate virtually: conference calls, webinars, phone calls, as well as emails. In this interactive webinar, Susan uses the principles behind the Superstar Communicator methodology to find techniques to ensure you are making an impact when communicating virtually.

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Webinar - How to set the correct property sum insured

  • Wed 29 Apr 9:00 am – 10:00 am
    • Alan Chandler

This presentation looks at the major issue of under insurance in the UK property market and how to help your clients avoiding the under insurance trap

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Webinar - Advising clients on policy coverage gaps caused by Covid-19

  • Fri 24 Apr 8:30 am – 9:30 am
    • Alan Chandler

The Covid-19 lockdown has created far more gaps in covers than most brokers realise, and this webinar takes a look at where these coverage gaps arise and how best to advise your clients on these issues.

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AGM 2020

  • Tue 21 Apr 10:00 am – 11:00 am

Your council invites you to attend the 2020 Annual General Meeting of The Insurance Institute of Cardiff. Hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members.

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Webinar - The Perfect Storm - What will happen to the insurance market?

  • Mon 20 Apr 1:00 pm – 2:00 pm
    • Alan Chandler

This presentation entitled the Perfect Storm, will be exploring why capacity is draining out of the UK insurance market and why we are moving into a very hard market where niche covers will be difficult to place.

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Webinar - Resilience and looking after yourself in challenging times

  • Wed 15 Apr 3:00 pm – 4:30 pm
    • Susan Heaton-Wright , Superstar Communicator

Many of us are used to working with others in an office, or visiting clients face to face. Having a daily routine and being able to live fulfilling lives meeting others and participating in hobbies. As our working and home lives are being changed drastically, we need to look after our physical wellbeing even more - and that of our focused on your physical, emotional and mental wellbeing.

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Webinar - The Supreme Court on Vicarious Liability - Have We Reached the Final Destination?

  • Thu 09 Apr 3:30 pm – 4:30 pm

In recent years, the law relating to vicarious liability has been in constant motion. What did the Supreme Court say in the Barclays and Morrisons judgments and how will this impact employers and insurance companies? Have we finally got some certainty in this area of law?

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Webinar Event - Communicating with customers during this difficult time

  • Tue 24 Mar 12:00 pm – 1:00 pm

The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. Customer anxiety is heightened. The industry is under pressure. There are conflicting news stories about what insurance will or will not cover. Never has communication to customers been more important. Communicating in such difficult and uncertain times requires skill in what to say but also what not to say. Skill in how to deliver the message or how not to deliver the message. This webinar will provide a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer on-board.

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Webinar Event - Does my BI policy cover Covid-19? - Additional Event Added **

  • Fri 20 Mar 10:15 am – 11:15 am

The UK government said that by declaring Covid-19 a notifiable disease it would trigger Business interruption policies so that they will cover any losses - we will explore whether this statement correct.

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Webinar Event - Does my BI policy cover Covid-19?

  • Fri 20 Mar 9:00 am – 10:00 am

The UK government said that by declaring Covid-19 a notifiable disease it would trigger Business interruption policies so that they will cover any losses - we will explore whether this statement correct.

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General Knowledge & Music Quiz EVENT POSTPONED

  • Thu 19 Mar 5:30 pm – 9:00 pm

This event has been postponed due to precautions around coronavirus. We hope to reschedule in the coming months.

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Webinar Event - Coronavirus Business Continuity: Best Practice in Managing Teams Remotely

  • Thu 19 Mar 9:00 am – 10:30 am

Are you ready to start managing remote teams? As the number of novel coronavirus cases continue to increase more and more companies are considering how and when to implement business continuity plans which, in the case of a pandemic, often include teams or offices working from home.

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Novus - Dealing with Vulnerable Customers

  • Fri 13 Mar 6:00 pm – 9:00 pm
  • Kapu

NOVUS, in conjunction with BIBA, invite all young professionals to join their upcoming networking event, where Alan Chandler and Jeff Heasman will discuss vulnerable customers, with a particular emphasis on the elderly and those who have come to the UK for work.

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Vicarious liability is on the move: what is the final destination?

  • Fri 13 Mar 9:00 am – 10:30 am
  • The Vale Resort

The recent Court of Appeal decision in Barclays Bank Plc v Various Claimants has caused concern across the insurance industry, with the court signalling the independent contractor test is now dead. This interactive session will critically analyse how we got to the position and where the law is heading.

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Mindfulness in Business

  • Tue 25 Feb 9:00 am – 10:30 am
  • Holiday Inn Cardiff North

Mindfulness has been shown to have a direct positive impact on business performance. Mindfulness can help increase productivity, reduce absenteeism and improve retention. By improving employee focus, ability to work under pressure and by enhancing clarity of decision making, employee well-being is improved and your business performance boosted.

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Liability Overview

  • Tue 11 Feb 9:00 am – 10:30 am
  • Holiday Inn Cardiff North

How Employers Liability, Public Liability and Products Liability can arise and how best to set covers in place for your clients.

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The Salisbury Novichok Poisoning

  • Wed 29 Jan 8:45 am – 9:45 am
  • St Mary's Hotel

We are very pleased to welcome Damian Glynn from Sedgewick to talk to us about the interesting case of the Salisbury Novichok Poisoning in March 2018 and the following insurance implications.

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Directors & Officers Insurance Overview

  • Tue 28 Jan 9:00 am – 10:30 am
  • Holiday Inn Cardiff North

Alan Chandler will briefly explain the history and how the D&O market place is changing, including the fact that many more directors are being sued individually and also the fact that the amount of HSE prosecutions have trebled against individual directors since 2015.

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Novus Christmas Party 2019

  • Fri 29 Nov 6:00 pm – 11:00 pm
  • Kapu

The NOVUS council invite you to join their annual Christmas networking event.

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CPD Breakfast Seminar - IDD A Year On

  • Thu 28 Nov 9:00 am – 10:30 am
  • Holiday Inn Cardiff North

The Insurance Distribution Directive (IDD) a year on - this is a must for anyone working in insurance distribution which is almost everyone employed by an insurer, broker, loss adjuster or IFA. It does not just apply to sales staff.

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