Chelmsford CII Regional Conference

Boreham House, Chelmsford
Monday, 16 October 2017
8:45 am – 4:30 pm

Book now!

We are hosting our first ever full day CPD conference in October - book your place(s) now!


08.45 - 09.00 Registration
09.30 - 09.40 Welcome
09.40 - 10.15

Driverless Cars

David Williams, AXA Insurance

At the end of this session, delegates will be able to identify:

  • details of the governments work with regard to making connected and autonomous vehicles (CAVs) a reality for the UK
  • an understanding of some of the Government backed consortia and why insurers are involved in these
  • possible impacts of CAVs on the current insurance market, including changes to motor and public/products liability
  • how the UK insurance industry is responding and the workings of the ABI/ADIG
  • possible timelines for the various stages of driver assistance systems moving through to fully autonomous driving
10.15 - 11.00

What causes a contentious issue in claims - claims repudiated

Glenn Thornton and Kevin Terry, Cunningham Lindsey

Learning objectives to be advised

11.00 - 11.20 Refreshment Break
11.20 - 12.00

Business Interruption

Rajen Rajput, MDD Forensic Accountants

At the end of this session, delegates will be able to identify:

  • the various items and cover within a Business Interruptions policy wording
  • how to mitigate the risks of underinsurance
  • the economic limits of Increased Cost of Working
  • the benefits of Additional ICOW
  • the importance of adequate indemnity periods
  • the significance of ‘know your customer’
12.00 - 12.45 Digital Transformation - growing your business through new technology

Mark Dearnley, Premium Credit

At the end of this session, delegates will be able to identify:

  • the role of technology in business transformation and how to properly harness the value
  • how to collaborate and successfully transform your organization to a thoroughly digital business
  • how to move from customer-aware to customer-led
  • how to make an ecosystem of partners in your organisation that move away from functional silos
  • what advanced tools and skills are required to shift reams of data to isolate actionable insights
12.45 - 13.30 Lunch
13.30 - 14.15 Ethical Hacking

Steve McLaughlin, Steve Mac Media

At the end of this session, delegates will be able to identify:

  • the 7 key steps used by hackers, including a live demonstration hack
  • technological defences
  • professional exploitation
14.15 - 15.00 Data Protection Reform - How ready are you?

Clare Edwards, Hill Dickinson LLP

At the end of this session, delegates will be able to:

  • identify some of the key changes due, and be able to apply those to their business
  • recognise risk areas for their organisation
  • appreciate some basic measures that can be used to mitigate against risk of data breaches
15.00 - 15.20 Refreshment Break
15.20 - 16.20 The Importance of Listening

Richard Mullender, Former Hostage Negotiator

At the end of this session, delegates will be able to:

  • get information without asking questions
  • listen with heightened awareness
  • know what to listen for
  • interpret the true significance of what’s being said
  • test your understanding without offending the other person
  • position a course of action as desirable using your prospect’s values and beliefs
16.20 - 16.30


Who should attend?

The CII Regional Conference is open to members and non-members alike. Staff of all levels and professional backgrounds are encouraged to attend the event which will cover a wide range of topics that will impact their business, from large multinationals to small independent firms. The event will also provide superb networking opportunities for professionals from support services to the insurance industry.

What will it cost?

As this is a full day event with lunch included, a nominal charge is applicable. We have kept this as low as possible to encourage attendance:

  • Boreham House
  • Main Road, Boreham
  • Chelmsford
  • CM3 3HY
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

5 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at