FREE to all CII members
09.00 - 09.30 Registration
09.30 - 09.40 Welcome
09.40 - 10.15 Professional Standards and Insurance Innovation
Melissa Collett, Professional Standards Director, CII
10.15 - 11.00 The Grenfell Disaster
Dr James Glockling, Technical Director, Fire Protection Association
11.00 - 11.20 Refreshment Break
11.20 - 12.05 Vulnerable Customers
Alan Chandler, General Insurance Trainer
12.05 - 12.45 Civil Reforms including the whiplash tariffs
Laurence Ives, Plexus Law
12.45 - 13.30 Lunch
13.30 - 14.15 The importance of, and current state of telematics
Martin Kadhim, Lightfoot
14.15 - 15.00 Judging an industry by its words
Jeff Heasman, Training Consultant
15.00 - 15.20 Refreshment Break
15.20 - 16.20 Workplace Wellbeing – creating a healthy environment
Ken Sanderson, South East and Central Essex Mind
16.20 - 16.30 Close
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
5 hours' CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.