PFS Workshop: Working with and preparing for Vulnerable Clients

Hylands House, Chelmsford
Thursday, 24 October 2019
9:00 am – 1:00 pm

The workshop aims to provide practical guidance for dealing with the legal and real-life implications for dealing with vulnerable clients.

Elizabeth Orr, the author of ‘Who Can Care For Me Now’ will be sharing her family’s experience and the obstacles for obtaining care for her brother. Elizabeth will explain the difficulties of the nursing care system and also the conflicts of interest that arose both in respect of the care and also the financial planning and legal implications.

Clare Harris, a Private Client Solicitor at Greenwoods GRM, will discuss Lasting Power of Attorneys, providing examples of the key considerations and case studies. Clare is also a ‘Dementia Friend’ and she will explain the role and provide guidance on how this relates to our working with clients.

Siobhan Griffin from TIME Investments will then explain the role of Business Relief qualifying investments that may be relevant for attorneys of ‘vulnerable clients’ in Inheritance Tax planning and potentially providing income towards care-related costs.

This workshop is designed for financial planners and paraplanners and the learning outcomes are:

  • To gain a better understanding of the legal implications of preparing for and dealing with Vulnerable clients.
  • To obtain and provoke best practice within your advice process, by considering how conflicts of interest can be avoided, or at least significantly reduced.
  • To identify the limitations of gifting under an attorney relationship, and to consider potential solutions.
  • To hear first hand how the care system works in practice, the pitfalls and how some of those difficulties could have been avoided.


9:00 Registration

9:30 Introduction

9:40 Elizabeth Orr – Who Can Care For Me Now

10:00 Clare Harris, Greenwoods GRM – Legal Implications

10:45 Tea and Coffee

11:00 Clare Harris – Dementia Friends

11:30 Siobhan Griffin, Time Investments

12:15 Q&A

12:30 Lunch

1:00 Close

  • Hylands House
  • London Road
  • Chelmsford
  • CM2 8WQ
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

3 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at