WEBINAR: Remote Management Skills

Thursday, 08 October 2020
9:30 am – 11:00 am
    • Adrian Towell, Trafalgar the People Business

In our ever-changing working environment, more people are working remotely from their team, be it from home or from a different office location. This is particularly relevant today as the whole way of working is being challenged. In the current situation it is even more important that we support effective performance with regular conversations which include a focus on both wellbeing and productivity. The situation needs to be managed proactively, as early signs of issues or problems, which are more obvious when working in the same office, become harder to observe in a virtual environment.

This 90-minute virtual workshop considers the implications of remote working and how we, as managers, can proactively manage the situation to more positive outcomes.

The style of the session will be interactive and practical with the focus on transferring the skills back into the workplace. It will also give you the opportunity to share the challenges that you face and learn through the approaches and techniques of others.

This session is limited to 25 members to allow for greater interaction during the webinar.

Pre-Webinar Preparation

Prior to attending please consider and make notes around:

  • Challenges that you have/may encounter
  • Your objective(s) for the session (what you would like to achieve).


By the end of the webinar you will be able to:

  • Recognise the challenges around managing remotely
  • Work with a discussion structure adaptable to varying conversations
  • State the key aspects of effective on-to-ones
  • Identify the importance of feedback
  • Structure a ‘difficult’ conversation
  • Identify areas and actions for personal improvement

What we will Cover

Setting the Scene

  • Webinar Overview
  • Individual Objectives

Challenges Around Remote Management

  • Barriers & Challenges
  • Building Relationships

Framework for Positive Conversations

  • Structuring an Effective Conversation
  • Preparing
  • Opening the Conversation
  • Facilitating the Discussion
  • Closing on a Positive
  • One-to-Ones – Best Practice
  • Feedback & Feedforward

‘Difficult’ Performance Conversations

  • Performance Coaching Framework


  • Personal Action Points

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 1/2 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.