CPD WEBINAR: How to demonstrate and develop credibility

Wednesday, 18 September 2024
12:30 pm – 1:30 pm (UK time)
    • Susan Heaton-Wright, Owner, Superstar Communicator

There are situations in business where we need to demonstrate your credibility or personal impact.

This gives clients, prospects, stakeholders, colleagues and senior staff more confidence in your

In this virtual workshop Susan will share key characteristics of credibility and how to use it in an authentic way in business conversations.

Susan will also build your awareness of how your presence and confidence plays a role in credibility, even when you are not speaking.

Learning Objectives: The aim of this course is that you will go away with knowledge and practical
solutions to use gravitas and personal impact authentically.

This includes:
• Understand what credibility is and how to demonstrate it
• Become aware of how you respond to questions and requests from others
• Discover how positive body language can positively increase your credibility.
• Create a positive first impression
• Improving your communication skills so that you show credibility in different business settings.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.

Thank you for your booking on this IICG Webinar.