Introduction of Negotiation Skills for Insurance Professionals
Little or no training is devoted to negotiation skills specifically with the insurance industry. This is a fun and interactive session that introduces the key elements of negotiation skills specific to the industry.
Main topic areas:
- 1. Styles and Strategies
- 2. Qualities of a good negotiator
- 3. Negotiation tactics and language
- 4. Planning a negotiation
- 5. The negotiation process
We will also look at an insurance related scenario will be used to contextualise the skills taught.
Learning outcomes
By the end of the session, delegates will be able to
- Recognise the essential qualities of a good negotiator
- Understand the importance of thorough planning and preparation
- Identify when the negotiation process starts and different styles/strategies
- Appreciate the importance of language in the negotiation process
How to book
If you would like to join us for this workshop email Nigel.Hook@btinternet.com as soon as possible. Places will be allocated on a first come first serve basis so book today as we expect this to be very popular.
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
2 hours' CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.