WEBINAR: Adapting Communication for the Virtual World

Tuesday, 23 February 2021
11:00 am – 12:00 pm (UK time)
    • Nick Thomas

The Insurance and Actuarial Society of Glasgow is happy to announce that their next webinar will focus on how we should be adapting communication for the virtual world.

Learning objectives:

By attending this webinar delegates will be able to identify:

  • How we communicate and how we interpret communication from others.
  • The depth of communication across different media.
  • How we can adapt to avoid miscommunication and conflict
  • How to adapt verbal communication
  • Speech techniques to improve how we sound and build the Visual aspect.
  • Virtual questioning techniques

Speaker: Nick Thomas, Nick Thomas & Associates

Nick offers a unique combination of skills in the UK insurance training sector – an industry sales specialist and a professional coach and trainer. Nick is an Economics graduate with over 25 years corporate insurance broking experience.

In the last two years Nick has worked in a self-employed capacity in training, coaching, and consulting. He works with a specialist adviser in Insurance sector M&A (Mergers & Acquisitions), and through Nick Thomas & Associates.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.