Leadership and Motivation

The Mandolay Hotel & Conference Centre
Thursday, 19 March 2020
6:00 pm – 7:15 pm
    • Alan Chandler

>> Event Overview

This presentation will look from an insurance perspective at the key areas of leadership and motivation.

The topics covered will be:

To look at what motivates an insurance team and its members

  • To evaluate the attributes of a successful team with a specific emphasis on financial services
  • To practice performance management and appraisal of a team
  • To look at how the management concepts put forward by Hertzberg and Maslow apply in insurance
  • To explore leadership in insurance

This presentation is appropriate for all members. Underwriters, claims staff, brokers, Loss Adjusters, IFAs and anyone else who employs staf

>> Learning Objectives

By the end of this event, delegates will be able to:

  • Understand what motivates a team and what makes a good leader
  • Understand how to build a successful team
  • Understand how to get the best out of your staff
  • Understand how Hertzberg and Maslow applies to insurance

>> More about our speaker

Alan has undertaken operational management roles in three major global companies - NatWest Insurance Services, RBS Insurance Group and Allianz Insurance. He has run underwriting, broking and claims functions. Eleven years ago he set up his own training company, something that he had always longed to do as he is passionate about training. Since then he has trained over two thousand people to become ACII qualified including six individuals who have achieved the best ACII completion in the whole of the United Kingdom, he has also trained many national prize winners.

Alan has delivered training for almost all the institutes in the UK over the past few years with his enthusiastic presenting style proving very popular. He is one of the few individuals who can teach at all levels of the Cii examinations, he teaches almost all certificate, diploma and advanced diploma subjects and is one of the few people who can take someone from certificate all the way through to fully qualified ACII and his pass rates exceed 96%. Alan has presented across Europe on many technical subjects to companies including Allianz, Zurich, Aon, Marsh and Willis. He has been involved in the setting up of many diploma and advanced diploma programmes in both the UK and Ireland and is driven by a passion to see increased professionalism within the insurance industry.

  • The Mandolay Hotel & Conference Centre
  • 36 - 40 London Road
  • Guildford
  • GU1 2AE
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.