The Thinking Paradox

Wednesday, 15 September 2021
12:30 pm – 1:30 pm
    • Jeff Heasman

>> Event Overview

We overthink or we don’t think enough. When we try to focus, we can’t. When we want to relax, our mind is too focused. When we need to make a quick decision, we can’t and we hold back. When we need to take time to make a decision, we don’t and we act impulsively.

When are the best decisions made and how can we learn to think or “unthink” when we need to? How can we learn to trust our instincts more when we need to?

This webinar will explore these fundamental questions, which have even more relevance in the difficult and uncertain times in which we currently find ourselves.

>> Learning Objectives

By the end of the session, participants will be able to:

- Identify the key thought processes of the conscious and sub-conscious psychological mind.

- Explain the way we can learn to think and “unthink” when we need to.

- Implement a strategy that will help to relieve stress in thought processes and ensure we are more confident in trusting our instincts.

Cost: FREE to CII members

>> More about our speaker

Jeff Heasman is a leading international trainer who specialises in communication skills within the insurance and financial services sector. Jeff is a certified practitioner in Neuro-Linguistic Programming (NLP) and a professional member of the Academy of Modern Applied Psychology. In addition, Jeff holds a bachelor degree in laws from the University of Glamorgan and a master of laws degree from Swansea University, as well as a postgraduate certificate in teaching English language to adults.

Jeff spent many years in practice as a litigation executive, dealing with cases up to and including the Court of Appeal in London (England v IBC Vehicles Ltd) and as a senior liability adjuster at Crawford and Company. Subsequently he was Dean of the Faculty of Law at Cavendish University in Zambia, has been a tutor at Swansea University and a lecturer in international negotiation skills to MBA students at ESIC University in Spain.

Jeff now combines his experience and expert knowledge to provide communication skills training to prestigious organisations, companies and individuals throughout the world.

  • Online

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at