Previous events

All previous events

Creating and Claiming Value in negotiation

  • Wed 06 Apr 1:00 pm – 2:00 pm
  • Online
    • Jeff Heasman, Insurance UpSkill

This masterclass in negotiation focuses on how to create and claim value in a negotiation. A critical skill in a hard market. We will look at how to ensure the negotiation does not become focused around price and premium by discussing how to create value in a negotiation through identifying interests. We will focus on how to identify distributive interests (win-lose), integrative interests (win-win) and common interests. We will then build on this by looking at how you create a strategy for placing a value on these interests for you and your negotiation partner and then how you present proposals in which value is created for all but in a way that you end up claiming the lion's share.

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The three different UK Ogden rates - Why existing limits of indemnity on EL/PL and Products can no longer remain the same

  • Tue 05 Apr 3:00 pm – 4:00 pm
  • Online
    • Alan Chandler

This presentation will explain in plain English what Ogden is, and by way of examples, demonstrate why brokers need to be advising their clients on taking out larger limits of indemnity going forward.

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Motor Insurance - all you need to know in a nutshell

  • Fri 25 Mar 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

This webinar is presented by Alan Chandler one of the most popular insurance presenters in the UK. Alan will go through the key component parts of a motor policy and it will include looking at what is actually covered under the main cover options. Alan will also explore how rating is evolving with big data which will transform the way motor insurance is rated.

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Legal Update: Overcoming Risks in the New Normal

  • Mon 21 Mar 1:00 pm – 2:00 pm
  • Online
    • Jonathan Edwards, Harrison Clark Rickerbys
    • Adam Finch, Harrison Clark Rickerbys
    • Rachel Roberts, Harrison Clark Rickerbys

Insurance specialists from law firm Harrison Clark Rickerbys, will present on how to overcome organisational risks emerging from the pandemic, and will provide a general insurance legal update. Topics include: • Managing employment risks around the shift to hybrid working • Cyber risks and their financial, operational, and reputational impacts • General update on personal injury claims.

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FCA Consumer Duty - what's that all about?

  • Tue 15 Mar 12:00 pm – 1:00 pm
  • Online
    • Branko Bjelobaba

The new Consumer Duty aims to bring about a fairer, more consumer-focused and level playing field; in which firms are consistently placing consumers’ interests at the centre of their businesses and delivering good outcomes for consumers.

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Property insurance. Understanding why there will be 15% + rate increases in 2022 - 2nd Date!

  • Mon 14 Mar 5:00 pm – 6:00 pm
  • Online
    • Alan Chandler

This webinar looks at the major issue of under insurance in the UK property insurance market, why it is getting worse and how to help your clients avoid the under-insurance trap.

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The “purpose of duty” and a major new approach to professional negligence claims from the Supreme Court

  • Thu 03 Mar 1:00 pm – 2:00 pm
  • Online
    • Jeff Heasman, Insurance UpSkill

In 2021 the Supreme Court, consisting of seven justices, handed down judgment in two cases (Manchester Building Society v Grant Thornton UK LLP and Khan v Meadows). These are two major decisions that will have a major impact on anyone who provides professional services and how claims should be approached. The Supreme Court has created a new roadmap and provided guidance on this area of law that will have major ramifications. This session will take you through the decisions of the Supreme Court and provide guidance on how providers of professional services should be taking steps now to mitigate the risk of claims being made against them, as well as looking at how the decisions will impact claims.

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Brexit - the multiple implications across insurance classes

  • Wed 02 Mar 1:15 pm – 2:15 pm
  • Online
    • Diane Jenkins BA (Hons), ACII, Chartered Insurance Broker

Brexit has implications for all businesses, and their insurance arrangements. This session looks at the post- Brexit implications across a range of insurance classes, providing practical guidance.

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Essential Questioning Skills for Insurance and Financial Services Professionals

  • Tue 01 Mar 12:30 pm – 1:30 pm
  • Online
    • Jeff Heasman

Jeff Heasman is a leading international trainer who specialises in communication skills within the insurance and financial services sector. This event aims to help you recognise the importance of understanding a question; and provide strategies to respond effectively.

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Commercial Property Insurance – What is actually covered in an All Risks wording??

  • Mon 28 Feb 5:00 pm – 6:00 pm
  • Online
    • Alan Chandler

This presentation explores what is covered in an 'All risks' Commercial Property wording which is not as wide as the title suggests!

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The Highway Code Changes 2022 and their Implications for Motor Insurance

  • Wed 23 Feb 12:00 pm – 1:00 pm
  • Online
    • Bernie Thornton

On 29 January 2022 some significant alterations were made to the Highway Code. This webinar will be of value to everyone using a public road. Specifically it will be of value to insurance personnel dealing with Motor underwriting, claims or client facing in any way.

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Making the most of Microsoft Teams

  • Thu 17 Feb 1:00 pm – 2:00 pm
  • Online
    • Glyn Brooks, Brooklyn Education

This webinar is aimed at new Teams users or those with experience, but are keen to further their knowledge of additional features. The session will provide an overview of the platform and its core features.

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Commercial Property Insurance – What is actually covered in an All Risks wording?

  • Wed 16 Feb 5:00 pm – 6:00 pm
  • Online
    • Alan Chandler

This presentation explores what is covered in an 'All risks' Commercial Property wording which is not as wide as the title suggests!

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How to write assignments

  • Tue 15 Feb 2:00 pm – 3:00 pm
  • Online
    • Alan Chandler

This webinar will explain how best to construct your coursework assignments, providing examples and answers relevant to the question being asked. The session will also explore referencing and how to differentiate between key words to make the most of your word count.

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