Events
Forthcoming events
CPD Webinar: Leadership and motivation in the insurance market
This presentation will look from an insurance perspective at the key areas of leadership and motivation. The topics covered will be:
To look at what motivates an insurance team and its members
To evaluate the attributes of a successful team
To practice performance management and appraisal of a team
To look at how the management concepts put forward by Hertzberg apply in insurance
To explore leadership in insurance
This presentation, delivered by Alan Chandler one of the most popular speakers in the UK, is appropriate for all members. Underwriters, claims staff, brokers, Loss Adjusters, IFA’s and anyone else who employs staff.
Mon 18 Nov 1:00 pm – 2:00 pm
Alan Chandler, Alan Chandler Insurance Training and Consultancy
Financial Awareness
A plain English overview for all insurance staff on how to understand clients’ accounts and how an accountants figures differ from what insurers need.
Fri 22 Nov 12:00 pm – 1:00 pm
Alan Chandler, Alan Chandler Training
Understanding the basics of general insurance regulation in the UK insurance industry.
This webinar looks to provide an overview of the history of regulation within the UK non-life insurance industry, who are the main regulators, how do they regulate and why regulation is so essential.
The presentation will examine the principle-based approach to regulation put in place by the UK regulators and how this differs from rules based regulation in many other countries. it will also look at the main aspects of regulation including fair treatment for customer, ICOBS, training and competence requirements and solvency margins.
All staff need to have an overview of how regulation applies to the insurance industry within which they work, and this presentation will provide this overview.
Mon 25 Nov 12:00 pm – 1:00 pm
Alan Chandler, Alan Chandler Training
Motor Fleet Insurance - all you need to know in a nutshell
There are less and less insurance staff specialising in motor fleet insurance meaning that the knowledge of this essential cover is reducing. This webinar is about giving broking and insurer staff and opportunity to learn or refresh their knowledge around motor fleet insurance.
Wed 11 Dec 1:00 pm – 2:00 pm
Alan Chandler, Alan Chandler Training
Vulnerable Customers
The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact, many Insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurer has loaded rates at renewal. Some of the UK's largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of Insurers and brokers balancing their books on the most vulnerable in our society.
Alan Chandler, Chartered Insurer, who is widely regarded as one of the top insurance trainers in the UK will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA define vulnerable customers, the measures all firms are expected to put in place and how the requirements on all firms are changing to make sure the most vulnerable are protected going forward. This continues to be a hot topic for the regulator and failure to comply leaves firms open to disciplinary measures from the regulator.
Thu 09 Jan 12:00 pm – 1:00 pm
Alan Chandler, Alan Chandler Training
Previous events
Hauliers, Logistics, Customers Goods and Insurance
The UK is full of hauliers moving and storing other people’s goods. This webinar will walk you through various aspects of the liabilities to those goods.
This presentation is from an experienced and still trading Underwriter and is aimed at both Brokers and Execs.
Tue 12 Nov 12:00 pm – 1:00 pm
Lance Carter ACII, NMU (A Munich Re company)
A plain English overview of understanding an insurance policy wording
This one-hour webinar, presented by Alan Chandler one of the most popular presenters in the UK, looks to provide a plain English walk through what makes up an insurance policy wording.
One of the learnings of the Bi and Covid-19 court battles is the fact that you ignore the construction of policy wordings at your peril.
All brokers, underwriters and claims staff should have a good grasp of the component parts of an insurance policy wording and this presentation will provide this understanding.
Thu 07 Nov 1:00 pm – 2:00 pm
Alan Chandler, Alan Chandler Training
Insurance in an Uncertain World
Following a recent change in government and the current economic landscape, we will explore the impact on Insurance in today's uncertain world.
This a full day event with a variety of topics presented by industry professionals with debates and Q&As and a chance to Network.
Wed 06 Nov 9:00 am – 5:00 pm
1877 Suite, Toughsheet Community Stadium
Directors and Officers and Employment Practices Liability insurance in a plain English nut
The webinar will explain the history of Directors and Officers and how the D&O marketplace is changing dramatically due to the economy.
Fri 25 Oct 1:00 pm – 2:00 pm
Alan Chandler, Alan Chandler Training
Flood Resilience: An opportunity to mitigate risk
This one-hour webinar provided by Ian Gibbs of Sedgwick International UK, will examine our understanding of flood risk.
Ian will look at how we assess flood resilience and examine the impact this peril is having on our clients.
We'll explore how clients can mitigate flood risk and can gain an awareness of the different resilience options available.
Wed 23 Oct 12:00 pm – 1:00 pm
Ian Gibbs, Sedgwick International UK
An overview of Motor Trade insurance
The presentation, provided by Alan Chandler one of the most popular insurance presenters in the UK, will provide an overview of the main covers for a Motor Trader and show where brokers make mistakes when setting up covers.
Alan will explore the background as to why the motor trade market has experienced such large rate increases. The presentation will also look into how a broker can help clients by getting motor traders to focus more on risk management.
Mon 14 Oct 12:00 pm – 1:00 pm
Alan Chandler, Alan Chandler Training