Personal Injury Claims - Where Next? - Lecture cancelled

Masonic Hall
Thursday, 16 April 2020
12:30 pm – 2:00 pm
    • Bernard Thornton FCII

Lunchtime Lecture cancelled. Following the Government's guidance, all lunchtime lectures are cancelled at the current time. We are trying to re-arrange for later in the year.

Lunch 12:30
Lecture 12:50 - 2pm

Overview of presentation
Over the last 25 years, few areas of the insurance market have seen such frequent and significant changes than that of personal injury claims.

Various reforms have been introduced in attempts to tackle sensitive issues such as access to justice, fraud, legal fees and their effect on premium levels. Unsurprisingly these have generated strong feelings on all sides of the argument.

In April 2020, the Civil Liability Act will introduce what are likely to be the most sweeping changes of all.
This lecture looks at the background to the current market for injury claims and predicts the likely outcomes for insurers, intermediaries, claimants and the insuring public.

This presentation will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and sometimes contentious aspect of general insurance.

Learning Objectives
At the end of this event, the delegate will be able to identify:

• The background and development of the personal injury market
• The features of the Civil Liability Act 2018 as they affect personal injury claims
• Essential aspects of the alterations to the ‘Ogden’ discount rate.
• The likely consequences for insurers, intermediaries, claimants and the insuring public
• Ideas for communication strategies when dealing with clients and potential claimants

Speaker biography

Bernard Thornton spent much of his career in the company market, culminating in the role of North East Regional Manager for a major insurer. He then set up a Motor Claims Management business from scratch, before merging it into Active Auto Solutions, where he was Sales Director until retirement in March 2019.

Over a lengthy career he has worked in Motor Claims for both defendant and claimant, with specialisation in personal injury, credit hire and legal expenses. Seeking to disseminate his wide knowledge of these subjects and to put something back into the insurance business, he delivers lectures and training sessions to insurance businesses and local Insurance Institutes.

Bernard has served as President of the Insurance Institute of Leeds on 2 occasions, was a member of the CII’s Representative Council and maintains an active membership of Leeds Institute as Vice President and Dinner Secretary.

His recent retirement allows Bernard more opportunities to enjoy his many sporting interests and a family which now includes 3 grandchildren. He enjoys walking, is a cricket umpire and a commentator for Leeds Hospital Radio Sport.

Buffet lunch and hot drinks will be provided - please let us know at time of booking if lunch is not required.

If you have any specific requirements in relation to attendance at this event, please let us know via the comments box when booking.

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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at