Webinar - Non-financial misconduct in General Insurance

Thursday, 23 April 2020
12:00 pm – 1:00 pm
    • Branko Bjelobaba FCII, Principal, Branko Limited

Are you doing enough?

Who should take part?

Anyone involved or with an interest in General Insurance, whether in Underwriting, Claims, Compliance, Sales or Marketing.


Why you should take part:

In this lecture Branko Bjelobaba will talk about the FCA's interest in non-financial misconduct and focus especially on its recent Dear CEO letter and suggest what is needed and how what the sector can do collectively will be a win/win for all concerned.

The FCA has had a deep interest in general insurance for some time now and has made it clear with various policy statements and changes to rules, that what we do is simply not acceptable. Be it differential pricing, unnecessary and low value distribution chains, the handling of vulnerable customers, and now, overall non-financial conduct issues.

Learning Objectives:

By the end of this lecture members would have gained an insight into:

· What the FCA expect in respect of non-financial conduct
· What brokers can do embrace the challenge
· Why cross-sector engagement is a win/win



Speaker Biography:

Branko Bjelobaba has worked for 32 years across the sector and latterly at PwC and GISC and has led his own consultancy practice for 15 years. He works closely with BIBA (and has published its compliance manual since 2004) and the CII and has provided many well-received training events throughout the UK. He was recipient of the London Market People Award for Legal and Compliance in 2017.





If you would like to take part and obtain a copy of the link, please contact Ian Chapman - Ian.Chapman@victorinsurance.co.uk Places are strictly limited.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.