WEBINAR - Broker personal effectiveness in a hard market - business skills

In the second of our two broker focused webinars on hard market business skills Nick Thomas presents a webinar on the following;

• Working on the develop and improvement of a range of soft and business skills to enable brokers to maximise their delivery of the trading strategies
• Tailoring these skills to address typical hard market challenges
• Building personal effectiveness in a hard market

Learning Objectives:

By the end of this session, attendees will an understanding of:

• The importance of trusted adviser status and a consultative approach for client retention and new business success
• Rapport – its importance, how to build rapport, different levels of rapport
• Perceptual positions – ability to see world and a problem from multiple positions.
• Negotiation/mediation – structure, skills, and tips. Game theory – achieving a ‘win-win’

Speaker Profile: Nick Thomas - Nick Thomas & Associates – specialist training solutions to the UK Insurance Sector

Nick offers a unique combination of skills in the UK insurance training sector – an industry sales specialist and a professional coach and trainer.

Nick is an Economics graduate with over 25 years corporate insurance broking experience

He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles. As National Development Director at HSBC, Nick was one of only 40 people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance. He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.

In the mid-2000s, Nick developed a chronic health condition; his journey to recovery fostered a new range of interests, and a passion for health, and performance. He studied widely, qualifying as a Master Practitioner in Neuro-Linguistic Programming (NLP), obtaining a Diploma in Life Coaching, before going on to study Corporate/Business Coaching with The Coaching Academy. Nick is also a qualified Holistic Lifestyle Coach and Advanced Exercise Coach.

In the last two years Nick has worked in a self-employed capacity in training, coaching, and consulting. He works with a specialist adviser in Insurance sector M&A (Mergers & Acquisitions), and through Nick Thomas & Associates.