Events
Forthcoming

CPD Seminar: An Important Broker Judgement
A seminar not to be missed! Followed by complimentary drinks and snacks for a chance to network with your peers.
Lee Ingram will discuss the effect and lessons to be learnt following the Court of Appeal decision in Norman Hay PLC v Marsh Ltd [2024] EWHC 1039 (Comm).
Thu 20 Mar 5:30 pm – 6:15 pm
Advocate Lee Ingram, Ingram Advocates

Underinsurance in Contents
Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are
underinsured. Unfortunately, the same is often true for the contents in those homes.
Why is this, and what can the industry do about it?
Mon 24 Mar 12:00 pm – 1:00 pm
Rachel Doerr, Doerr Dallas Valuations

Building Your Personal Brand
We will be welcoming Nick Thomas from Nick Thomas & Associates for a webinar on enhancing your personal brand. Join us to consider your personal brand, how if affects your work and how to ensure your intended brand and its reality are aligned.
Click through for full details and to book.
The council of the Insurance Institute of Royal Tunbridge Wells
Standards. Professionalism. Trust.
Wed 09 Apr 12:00 pm – 1:00 pm

The Broker Landscape - Understanding our Broker's Needs and Challenges
We welcome you to join us for a session originally designed for underwriters providing an understanding of the broker market, the specific and general challenges that brokers face, and how this drives behaviours. This understanding is of great value to insurers when engaging with brokers and is applicable to brokers too in understanding the competitor landscape.
This is a 1 hour webinar that will be delivered by David Hole from Nick Thomas & Associates.
Click through for full details and to book.
The council of the Insurance Institute of Royal Tunbridge Wells
Standards. Professionalism. Trust.
Thu 08 May 12:00 pm – 1:00 pm

Cyber Insurance: The Challenges of Cyber
This webinar aims to discuss cyber insurance in todays insurance market.
We will look at the development and reactions to increasingly complex attacks on different types of businesses and what the insurance market is doing to counter this form of threat, mitigate loss and meet the challenges faced within this insurance class.
We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection and pe
Tue 24 Jun 1:00 pm – 2:00 pm
Online

Introduction to Claims Handling
This course is designed to give an insight into claims handling and the various parties involved during the claims journey. During the session, we will look at the different ways in which indemnity can be applied, and how Insurers can recover their outlay, along with common reasons for declinatures. We will also look at the regulatory and legislative environment that impacts claims handling.
Thu 10 Jul 1:00 pm – 2:00 pm
Online
Previous events

Development of Parametric Business Interruption Solutions - Dealing with Coverage Gaps
We are glad to have David Hole from Nick Thomas & Associates hold a webinar to explore some of the new business interruption solutions being developed by parametric insurers.
Click through for full details and to book.
The council of the Insurance Institute of Royal Tunbridge Wells
Standards. Professionalism. Trust.
Thu 06 Mar 12:00 pm – 1:00 pm
Courtroom Dynamics – A Board Game
We would be delighted if you would join us online for Courtroom Dynamics - A Board Game.
Sean McGahan draws on his experience of hundreds of trials to distil down the essential dynamics of a courtroom trial. He does it by reducing the complexity to a simple board game, drawing on examples from sports, warfare, and real and fictional trials.
Claim handlers will gain powerful insights into trials, regardless of jurisdiction, and as a result be able to add these to their decision making on claims both pre and post proceedings.
Wed 05 Mar 10:00 am – 11:30 am
Sean McGahan, DAC Beachcroft

The Role of a Broker
The role of a broker is one; not only do they have to ensure that their client is supported but ensure that the underwriter is also supported. Technical knowledge and interpersonal skills are paramount to being a good broker.
This course is aimed to help you understand the key responsibilities that a broker has, and the legal implications imposed on them as an ‘agent’. The course will explore what a broker must do to negotiate, manage relationships and adhere to law and regulation.
Wed 19 Feb 1:00 pm – 2:00 pm
Online

Feb 12th - Lunchtime Webinar -A Quick History of Insurance
Thank you for attending our webinar 'A Quick History of Insurance'. Please find attached a copy of the slides.
We would like to apologise for the technical issues we experienced on the day. We are sorry that a number of people were not able to join the event and that a number of attendees were not able to see the slides during the presentation. The speaker has offered to repeat the session in the near future. We will be in touch once we have a date confirmed.
Wed 12 Feb 12:00 pm – 1:00 pm
Major Loss Fire - Hawkins Forensic Investigation
In this presentation, Richard Fletcher will discuss a case study on the investigation into the cause of a major loss fire several years ago. The extensive building was severely damaged, and a significant portion had collapsed.
Thu 06 Feb – Thu 23 Jan
Online

Your Career and Self Confidence - Part 4 - Resilience and rethinking risk taking
How to succeed without feeling like an imposter
Why is this important?
Self-doubt, feelings of inadequacy or a lack of confidence can burden and cripple career progression. This programme unlocks tools and strategies to achieve healthier thought patterns, boost confidence and collaboration within teams.
What is this?
This is a four-part, interactive programme of 1 x hour sessions - to be held in January. It’s designed to help members of the Insurance Institute of the Southampton develop their self confidence, increase their motivation and build resilience.
Drawing on cutting edge research, the programme is both thought provoking and practical and has received great feedback from participants.
Thu 30 Jan 1:00 pm – 2:00 pm
Online