Harrogate Lecture: Escape of Water

Registration from 12.15, lunch from 12.30, lecture start 1pm to finish at 2pm.

A key issue facing the industry today is escape of water. Whilst there are many factors involved, these losses are increasing, with the ABI confirming that last year alone insurers paid out some £930m in claims. The average cost of these claims has also increased 40% since 2014. Escape of water claims may not get the headlines that come with other perils, such as fire and flood, but they are still devastating for those who suffer and have to move out of their homes, or relocate their business as a result.

Learning Objectives
By the end of the presentation delegates will have a broad understanding of:
• the extent the problem of escape of water poses for the whole industry
• what the main causes of escape of water are
• how technology can be used to help resolve and prevent escape of water claims

Speaker Biography
Pauline White is a Managing Underwriter for Zurich Real Estate. Since leaving school, the past 37 years of her career have been in insurance. Whilst her roles have been varied, the majority have been spent dealing in one line of business, Real Estate. For the last five and a half years, she has been at Zurich, understanding their proposition, concentrating on all aspects of owning and insuring property, and sharing thought leadership. Through her extensive experience it is clear that one of the main issues we face at the moment in the industry is dealing with escape of water.

Polite notice:
Parking at the Cedar Court is free to guests of the Harrogate Local Committee attending a lunchtime lecture. There is a new parking system at the hotel, please ensure that you enter your registration number when you arrive at the hotel reception, selecting the “tariff paid” option on screen. If you are unsure please contact a member of hotel staff who will assist you. If you subsequently receive a parking charge in error please contact the hotel directly to have this waived.