CPD Festival Week: Effective Virtual Communication

Over the last 12 months our communication has been almost entirely virtual as a result of the ongoing pandemic. This webinar will help you develop new ways to enhance your communication skills, and overcome the barriers that are presented when communicating with different individuals. How you say something is just as important as what you say, and the session will empower your interpersonal skills to enable you tackle difficult conversations.

Learning Objectives
By the end of this session, attendees will:
- Understand the impact of good communication in the virtual world
- Understand the different ways people interact
- Have a greater understanding of the best ways to tackle difficult conversations

Speaker Biography
Harriet Glover is an CIPD qualified Learning & Development Business Partner, with six years’ experience in the financial services industry. Harriet’s current role is managing the Personal & Professional Development School of Excellence at Marsh. She supports leaders to coach and develop their teams to success, and has taken an active role in delivering virtual training across the company during the pandemic.