Difficult Employees

Racquet Club
Tuesday, 10 November 2015
12:00 pm – 1:30 pm (UK time)

Their personal obligations and the impact of this on businesses

Buffet and networking from 12 noon for 12.30 start

Speaker: Peter Forshaw, Weightmans

This session will cover the challenges and implications of difficult behaviour in the workplace towards both employers and fellow staff, and look at ways to successfully deal with it, and avoid conflict.

Learning objectives
By the end of the session the delegate will be able to:
1. Identify the types of ‘difficult behaviour’ commonly experienced in the workplace;
2. Appreciate the impact such behaviours can have on individual and fellow-staff morale, safety and productivity;
3. Understand the legal duties on both employers and staff in respect of their behaviour in the workplace;
4. Review the skills and strategies which can be deployed to tackle such behaviour, including tips on how to manage ‘difficult conversations’ and deploy internal policies and procedures effectively.

Speaker profile
Peter Forshaw is a Liverpool-based partner and head of Weightmans’ Commercial Insurance teams, dealing with EL/PL claims. He deals with high value claims and specialises in issues relating to the leisure and retail sectors. Peter is a regular presenter at national conferences and seminars, most recently on the claims impact of an ageing workforce and civil procedure.
Lee Rogers has specialised in employment law for 10 years advising on the full range of employment issues, including contracts of employment, disciplinary procedures, restructures and out-sourcing, including redundancy and TUPE matters, industrial relations and pensions. He is a recognised expert on Collective Consultation, Terms & Conditions and ‘all things TUPE’ and provides both Helpline and strategic/project advice to clients.

  • Racquet Club,Hargreaves Building
  • Chapel Street
  • Liverpool
  • L3 9AG
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

3/4 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.