Make an impact on conference calls

Zoom- Webinar
Monday, 27 April 2020
12:30 pm – 1:30 pm (UK time)

Make an impact in conference calls

by Susan Heaton- Wright, Executive Voice

Monday 27th April 12.30 pm - 1.30 pm

About our speaker:

Susan Heaton-Wright is an impact, communications and speaking trainer for emerging leaders and the creator of the Superstar Communicator™ programme. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.

She delivers seminars, workshops and individual training for many companies including Astra Zeneca, Shell, Microsoft, AXA and Quintiles. As a CPD accredited speaker, she regularly delivers speeches and seminars to lawyers, accountants and finance professionals. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in UK.

Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders’ charity.

Overview:

Team meetings and client calls that would be face to face are now being run as conference calls. For many people this is a frustrating platform, since they struggle to be heard; they are distracted by other things whilst on the call, in a way that if they were in a face to face meeting wouldn’t happen. Also, not all of these calls are run well, with no clear direction. This webinar is to empower everyone, whether you are facilitating a conference call participating in one, to get the most out of these virtual meetings.


Learning Outcomes

• participants will have clear ideas about how to facilitate a virtual meeting;
• how to actively participate in a meeting;
• how to prepare for such a meeting;
• what to ask the facilitator before meeting.
• how to focus on the meeting and not be distracted.

Further information.

A link will be sent via your email address supplied at the time of the booking. PLEASE DO NOT share this with anyone else.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.