Previous events

All previous events

Understanding Personal Lines Claims Handling

  • Tue 27 Feb 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Alan Chandler

This webinar delivered by Alan Chandler one of the leading presenters in the UK looks at what a personal line claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a Personal Lines claims handler will typically seek and when they will use an outsourcer. The presentation will also explore the insurers obligations under the Enterprise Act 2016 and why they must settle promptly. Finally, we will explore when a policyholder can approach the FOS over a claim.

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IF1 Revision Day

  • Thu 22 Feb 9:30 am – 4:30 pm
  • Webinar
    • Jennifer Yeates, Zing365

This revision course will cover the key areas of the IF1 syllabus, with time available to focus on particular areas as requested by participants during the session. The programme is designed to be interactive, and includes a variety of exercises and breakout opportunities to embed the knowledge learnt. Within the session, there will be advice provided on exam preparation and technique, and opportunities to practice examples of multiple choice questions. This is an intense revision course, ideal for students who are nearing the end of their studies and preparing for their examination.

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Why premiums are increasing- property inflation and how to set sums insured correctly to account for inflation

  • Fri 16 Feb 1:00 pm – 2:00 pm
  • Zoom- Webinar
    • Alan Chandler

This presentation looks at the major issue of under insurance in the UK property market and how to help your clients avoid the under-insurance trap. Under insurance has been made considerably worse with UK inflation going into double digits and this webinar explores where inflation is heading next. One of the problems is that the figures on the client’s balance sheet are not the same as those required for insurance purposes and Alan will point out the differences so that clients can be warned

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Identify the unique insurance requirements of high-net-worth individuals across different asset classes

  • Fri 09 Feb 12:30 pm – 1:30 pm
  • Webinar
    • Matt Owen-James, Zing365

"In an ever-evolving insurance landscape, catering to the distinct needs of high-net-worth clients demands unparalleled understanding and finesse. Throughout the session, delve into the intricacies of insurance products customized for high-net-worth individuals, covering home insurance for luxury properties, holiday homes, high-value car coverage, fine art and specie insurance, and cyber insurance tailored to affluent clients. Uncover the unique underwriting factors pivotal in evaluating risks associated with these assets, gaining insights into risk assessment methodologies crucial in catering to high-net-worth portfolios."

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Luton & Hertfordshire Half Day General Insurance Regional Conference 2024 - IWM Duxford

  • Wed 07 Feb 9:00 am – 1:30 pm
  • Duxford

Join us for our Annual Half Day Conference at Duxford where there will be talks on Aviation Insurance, Parametric Insurance and a complimentary 1 Hour access to the Museum after the Conference.

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WEBINAR - Financial Stress and Mental Health

  • Tue 06 Feb 12:00 pm – 1:00 pm
  • Online
    • Jay Unwin, Mental Health In Business Ltd

Financial strain is recognised as being one of the key stress factors for adults, and it can be a major risk factor for poor mental health. It is not uncommon for people to neglect their mental health, specifically when they are experiencing financial stress. In this one hour session we will explore the relationship between financial stress and health - and attendees will leave with practical tools to help them combat financial stress, and stay well.

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WEBINAR - Why Choose CII Exams: Unlocking Your Path to Professional Excellence

  • Wed 31 Jan 12:30 pm – 1:30 pm
  • Online
    • Jen Yeates, Zing365

During this session we will look at the process of achieving CII qualifications, and the benefits. We will explain the exam structures, required study time and how to plan your study to achieve the required results, along with information on the additional support that is available to you.

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WEBINAR - How to be Positively Disruptive

  • Tue 30 Jan 12:30 pm – 1:30 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

We are trained to pass exams; to fit in; to ‘be good and keep our head down and work’. However, we are living in a changing world. Having the ability to challenge existing norms; to identify opportunities and bring these to the workplace are invaluable for companies. But is a fine line between being Disruptive and a positive disruptor. In this topic we will discover how to avoid being mediocre: but a positively disruptive, invaluable member of your team.

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Development of Parametric Business Interruption Solutions – Dealing With Coverage Gaps

  • Tue 16 Jan 2:00 pm – 3:00 pm
  • Zoom- Webinar
    • Diane Jenkins, Nick Thomas and Associates

Join Diane Jenkins for this session looking at some of the new BI solutions being developed by parametric insurers

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How to be positively disruptive

  • Tue 19 Dec 12:00 pm – 1:00 pm

Having the ability to challenge existing norms; to identify opportunities and bring these to the workplace are invaluable for companies, but it's a fine line between being Disruptive and a positive disruptor. In this topic we will discover how to avoid being mediocre: but a positively disruptive, invaluable member of your team.

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Enabling Womens Careers - 13th December 2023 - Managing the Merriness without Meltdown

  • Wed 13 Dec 12:00 pm – 1:30 pm
  • Online
    • Caroline Martin, Enabling Wings

Join us for the December Women's Forum - Managing the Merriness without Meltdown This session will be Live-Online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.

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Introduction to Aviation Insurance

  • Wed 06 Dec 9:30 am – 10:30 am
  • Webinar
    • Jane Carr FCII, Zing 365

The aviation industry has unique and specialised requirements when it comes to insurance placements. The purpose of this course is to get an understanding of the risks associated with this industry, and how insurance policies provide the cover. The session will look at the covers available within the insurance market, underwriting questions and typical terms and conditions that can be expected to be found, before looking at emerging risks that the industry faces.

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Raise Your Visibility for Career Success

  • Tue 05 Dec 12:30 pm – 1:30 pm
    • Susan Heaton-Wright, Super Star Communicator

Susan Heaton-Wright is a multi-award winning impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award-winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.

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Commercial Insurance: Staying out of Trouble

  • Wed 29 Nov 12:00 pm – 1:00 pm

Jim Dart is a career insurance professional with 46 years in the industry, the last 20 as a compliance consultant and is currently Managing Director of dart Compliance Ltd. He has previously run his own brokerage, worked in Lloyd’s as an underwriter and within the claims team of a composite insurer. He is a Chartered Member of the Chartered Institute for Securities and Investments and hold the International Advanced Certificate in Regulatory Compliance from the International Compliance Association.

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FCA GI Consumer Duty and update

  • Wed 22 Nov 10:00 am – 11:00 am
  • Webinar
    • Branko Bjelobaba

Join Branko for this webinar where he will discuss the FCA GI Consumer Duty covering what you should have done, current issues, key aspect of the product governance and the new rules on multi-occupancy insurances and the ramification on insurers and brokers.

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Insurance for multi-occupancy buildings – impact of FCA review

  • Wed 15 Nov 10:00 am – 11:00 am
  • Webinar
    • Diane Jenkins, Nick Thomas and Associates

Join Diane Jenkins for this webinar where This session will look how insurance for multi-occupancy buildings will be affected by the FCA consultation Sept 2022 (CP23/8: multi-occupancy building insurance) and Multi-Occupancy Buildings Insurance Broker Remuneration report April 2023

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Enabling Womens Careers - 14th November 2023 - Celebrating International Mens Day

  • Tue 14 Nov 12:00 pm – 1:30 pm
  • Online
    • Caroline Martin, Enabling Wings

Join us for the November Women's Forum session. In this session we will be celebrating International Mens Day 2023! This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.

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SURE: A NEW TECHNIQUE TO ENSURE CLIENTS HAVE UNDERSTOOD YOUR ADVICE

  • Thu 09 Nov 10:00 am – 11:00 am
  • Zoom- Webinar
    • Jeff Heasman, Insurance Upskill

In this session, Jeff Heasman will outline his SURE technique for insurance and financial services professionals, based on concept checking, a method traditionally used in language teaching.

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Manage Your Fear and Show Up with Confidence

  • Tue 07 Nov 1:30 pm – 2:30 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

Susan Heaton-Wright is a multi-award winning impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award-winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.

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Introduction to Marine Cargo

  • Mon 06 Nov 9:30 am – 10:30 am
  • Webinar
    • Matt Owen-James, Zing365

Products get made all over the world. Once that a product is made, it needs to be transported to the retailer to be sold. This course will explore the element of marine cargo insurance, and how contracts are formed between the seller and the buyer of the goods. It will explore the insurable interest principle and how it differs to a general insurance product due to the nature and operation of this industry. You will determine the variety of products available within the market, along with the appropriate underwriting considerations for each. Finally, the course will look at how claims arise, and how they technically work when a loss occurs.

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