Previous events
All previous events
The Civil Liability Act Revisited
The Civil Liability Act, introduced on 31 May 2021, brought about the biggest changes to RTA personal injury claims procedures in 30 years. Whilst it is still relatively early days, the Act has now had a little time to bed in. We look at its effects and ask:- The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance
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Property Insurance Understanding why there will be 15% + rate increases in 2022
Join Alan for this webinar where he will provide an insight into Property Insurance. Understanding why there will be a 15%+ rate increases in 2022.
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Defined Benefits Pension Transfer
Join us for this Face to Face event where John Trayner will cover off all things defined benefits transfer. Get your 5 hours required FCA structured CPD Here
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BI Regional Update
We have all closely followed the BI Test case launched by the FCA late 2020, with the final judgment having been handed down on 15 January 2021. The outcome was clear and far-reaching. The case highlighted the ongoing exposure of insurance brokers who arranged the relevant policies (who should have by now reassessed their advice process under ICOBS, duty of care to clients). Now that the noise has settled, we will review how the industry acted on the findings and what (if any) other implications have emerged.
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An Introduction to Parametric Insurance
Join Diane Jenkins for this webinar where she provide an introduction to parametric insurance where you will develop your understanding of this type of insurance. Parametric insurance is not new but is being developed for SMEs and provides options for previously uninsurable risk, such as flood.
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Young Professionals: Writing your Development Plan
Attending courses and webinars is great for increasing knowledge. Learning, however, only begins in the classroom, it is how we use our knowledge in practice that impacts our career development. This session will guide you through the steps to identify your learning needs and take meaningful action to develop them.
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Navigating the hard cyber market
This session will look at the factors currently influencing the cyber market, and leading insurers to increase rates and tighten terms. It will give an insight in to claims trends, and how companies can best protect themselves; both from the impact of these changes, and from cyber risk more generally.
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Redefining your Relationship with Stress
Stress is ubiquitous and, to make matters worse, most of us are reminded on a regular basis that it’s bad for our health. Yet, the research findings are mixed. While stress can undermine both our physical and mental health, it can also enhance it. This webinar will explore why we may need to rethink the ‘stress is bad’ mantra that most of us have been brought up to believe. We’ll also look at how to redefine our relationship with stress to maximise performance and mental health, by identifying key skills to help see stress through a new lens.
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A Guide to Understanding Policy Wordings
Join us for this webinar were Diane Jenkins will provide knowledge and understanding of basic policy wordings for general insurance business. Know how to apply knowledge of principles concerning the operation of policy conditions affecting claims for general insurance business
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Vulnerable Customers
Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA defines vulnerable customers, the measures all firms are expected to put in place and how the requirements on all firms have changed to make sure the most vulnerable are protected going forward.
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Grapevine Talk - Characteristics of a Good Communicator
Join us for our First Face to Face event where Jeff Heasman will teach us how the characteristics of a good wine can teach us a lot about the characteristics of a good communicator. This is an event not to be missed with Five different wines to taste.
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Utility extensions - a repeat of the pandemic expectation issues
The FCA Test case showcased the range of different perceptions about the scope of disease cover. There are residual issues that are likely to litigate but we broadly know where we stand on the core issues. But misunderstandings about business extensions are not limited to disease covers – in particular, utility failure cover is provided generally on two fundamentally different bases (with a hybrid variant for good measure), threatens aggregation over a wide area if there were to be an extensive power outage, and would inevitably reveal misunderstandings about the extent to which the loss of internet sales might or might not be covered. In the light of the above, this session will explore aspects of a power outage scenario and highlight the potential for further disputes mirroring that over covid-19.
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Managing Conflict
This session is designed for all employees, particularly those with customer service and customer care facing roles, and will cover techniques and approaches to manage conflict.
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An Overview of Motor Trade Insurance
Join us for this webinar where the presentation, provided by Alan Chandler one of the most popular insurance presenters in the UK, will provide an overview of the main covers for a Motor Trader and where brokers make mistakes when setting up covers
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How to Identify Potential Recoveries & Not Miss an Opportunity - a Legal Perspective
Whilst working within a busy insurance industry it is all too easy for a recovery to be missed, evidence disposed of and the opportunity to recover money for insurers to be lost. This webinar will explain the legal bases required in order to pursue a successful claim and what you need to look out for in order to identify whether there is a potential recovery.
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Women’s Forum: Don’t be a passenger in your own career, take the driving seat
Do you pay attention to the opportunities around you? Do you ever feel discouraged to take a risk? Are you unsure of your career and what to do next? Do you seek change? Join Sandra Llewin for this insightful webinar to learn more about yourself and how to take the lead in your career.
View event detailsDirectors and Officers Insurance Overview
Join us for this webinar that will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims
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The Art of Public Speaking
Join us for our first face to face event where we welcome Grant Scott former Vice President of the Chartered Insurance Institute who will be talking on the Art of Public Speaking where you learn how to approach all the aspect of Public Speaking.
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M92 Revision Course - Business and Finance in Insurance
This M92 course is limited to 20 members and will be delivered over 2x three hour revision sessions which will cover all the main aspects of the CII diploma subject M92 business and finance module.
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MO5 Revision Course - Insurance Law
This MO5 remote course is limited to 20 members and will be delivered over 2 three hour revision sessions which will cover all the main aspects of the CII diploma subject MO5 insurance law module.
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