CPD Masterclass: A Brave New World

We are delighted to announce that a CPD Masterclass 'A Brave New World' ' will be held on Thursday 5th February 2015 at Friends' Meeting House, focusing on the future of our industry. The afternoon, kindly sponsored by HSB Engineering Insurance, provides CPD for Manchester's insurance and financial service professionals on a variety of topics. Starting with a networking lunch for delegates, the Masterclass will then officially be opened by the institute President Martin Jackson.

Chris Hanks, former national President of the Chartered Insurance Institute (CII), will start the presentations with a thought provoking piece about the new world of insurance and the business environment which companies and individuals will need to confront in the future. Delegates will split up into one of three breakout sessions focused on how the industry will face future developments. Fran Burgess' presentation on the importance of a 'client centric' approach has proved particularly popular in registrations and will no doubt prompt many discussions:

• Session 1: Walk in your Clients' Shoes - Fran Burgess and James Read, Directors, Zing Associates

• Session 2: Fraud: Andrew London, Legal Director, Hill Dickinson LLP

• Session 3: Kidnap and Ransom - Amanda Holt, Underwriter, Travelers and Pamela Fox, Divisional Director, Arthur J. Gallagher & Co.
  

Following the breakout sessions, delegates will regroup to hear Richard Cahill of Zurich Insurance announce details of the next IIM Professional Development Programme which provides educational lectures and also help attendees establish networking skills. The programme, launched in 2014, proved popular with those new to the industry wanting to improve their basic knowledge of a range of insurance roles.

Grant Scott ACII, Vice President – Local Institutes, CII will then present on the progression of professionalism, covering: the advancement of Chartered status; future plans for both general insurance and financial services qualifications; the important role of local institutes such as Manchester in the provision of local CPD. The afternoon is to be rounded off by Martin Robert Hall, Elite Performance Coach to top athletes, who will give a fascinating insight into the psychology of top performers and how everyone can successfully inspire positive and permanent change, both at work and at home.

Delegates will leave the Masterclass invigorated from the final session and with 3.5 hours of CPD under their belts. They will hopefully return to their offices excited about the future of the industry and the new developments which will be keeping them occupied over the next few years.