South Manchester CPD afternoon seminar

Edgeley Park
Wednesday, 10 June 2015
12:00 pm – 3:00 pm

Cost: Free of charge, including a light lunch

The Insurance Institute of Manchester will be hosting an afternoon CPD seminar in South Manchester, specifically for those of you who live and work in this area. The seminar will provide 2 1/4 hours of CPD for insurance and financial service professionals on a variety of innovative technical and soft skill topics.

This event will be held at Edgerley Park Conference and Events Centre, which is ideally located just 5 minutes from the M60 and Stockport mainline.

Who should attend? Anyone who lives or works in the South Manchester area, who is interested in learning more about the topics covered during the afternoon.


12.00 - 12.45hrs:

Registration and networking and lunch

12.45 - 13.30hrs:

Innovation in insurance (Nigel Phillips, Commercial Director, CDL)

LEARNING OBJECTIVES: By the end of this session, you will be able to:

  • Discuss the impact of global innovation and technology trends will have on the UK insurance market
  • Outline how innovation has been adopted within the CDL culture
  • Delve into the changes and expectations that the ‘digital customer’ has from the insurance sector
  • Discuss how insurance products propositions would look in 2020 and beyond

13.30 - 14.15hrs:

Soft skills overview (to be confirmed)

14.15 - 15.00hrs:

Motor cycle insurance (Phil Evans, Operations Director, Carole Nash)

Carole Nash Insurance Consultants are proud to be both a leading and pioneering motorcycle insurance specialist providing cover for around 240,000 motorcycles and scooters. They have specially designed policies to cover all kinds of modern, classic, vintage, custom and off-road motorcycles, including superbikes, roadsters, cruisers, tourers, mopeds, sports, supersports and commuter bikes.

It is vital in this diverse market they they understand their customer profiles.

LEARNING OBJECTIVES: By the end of this session, you will be able to:

  • Outline how Carole Nash communicates with their customer.
  • Discuss what segments of customers benefit from new technology
  • Describe what are the bikers values?
  • Outline what customers need from the insurance policy?

Download the document below for full speaker biographies.

  • Edgeley Park
  • Hardcastle Road
  • Stockport
View map

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

2 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at