Webinar: Personal effectiveness for a hard market

Tuesday, 27 October 2020
1:00 pm – 2:00 pm
    • Nick Thomas, Nick Thomas & Associates

During this interactive session, Nick will explore a number of aspects relating to the importance of trusted adviser status and a consultative approach for client retention and new business success. Such as rapport and its importance, how to build rapport and the different levels. Perceptual positions, the ability to see world and a problem from multiple positions. Along with negotiation/mediation, exploring structure, skills, and tips. Brought together will achieve a 'Win-Win'.

Learning Objectives
By the end of the session, delegates will be able:
• To develop a range of soft and business skills to enable brokers to maximise their delivery of the trading strategies
• Tailoring these skills to address typical hard market challenges
• Building personal effectiveness in a hard market

Speaker Biography
Nick Thomas offers a unique combination of skills in the UK insurance training sector – an industry sales specialist and a professional coach and trainer. He has an Economics graduate with over 25 years corporate insurance broking experience
He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles. As National Development Director at HSBC, Nick was one of only 40 people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance. He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.
In the mid-2000s, Nick developed a chronic health condition; his journey to recovery fostered a new range of interests, and a passion for health, and performance. He studied widely, qualifying as a Master Practitioner in Neuro-Linguistic Programming (NLP), obtaining a Diploma in Life Coaching, before going on to study Corporate/Business Coaching with The Coaching Academy. Nick is also a qualified Holistic Lifestyle Coach and Advanced Exercise Coach.
In the last two years Nick has worked in a self-employed capacity in training, coaching, and consulting. He works with a specialist adviser in Insurance sector M&A (Mergers & Acquisitions), and through Nick Thomas & Associates.

Joining instructions will be provided via your booking confirmation. If you are unable to attend, please cancel at your earliest convenience to allow someone else to book.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.