Kent Conference "Embracing Change"

Mercure Great Danes Hotel
Thursday, 09 March 2017
9:00 am – 5:00 pm

The three Kent institutes comprising Mid Kent, Royal Tunbridge Wells, and Folkestone, Canterbury & East Kent are delighted to announce the details of their fourth annual conference.

The theme for this year's event will be "Embracing Change" and will cover a range of insightful topics impacting the profession.

Who should attend:

The Kent Regional Conference is open to CII members and non-members alike. Staff of all levels and professional backgrounds are encouraged to attend the event which will cover a wide range of topics that will impact their business, from large multinationals to small independent firms. The event will also provide superb networking opportunities for professionals from support services to the insurance industry.


08.45 - 09.30


09.30 - 09.40


Ray Johnson, Conference Chairman

09.40 - 10.40

Embracing change in the boardroom

Steve White, Chief Executive, BIBA
Neil Clutterbuck, Chief Underwriting Officer, Allianz

10.40 - 11.00


11.00 - 11.20

Refreshment Break

11.20 - 12.00

Social Media

Gareth Cairns, ZC Social Media

12.00 - 12.30


Sian Fisher, CEO, CII

12.30 - 13.30


13.30 - 14.05

The 7 Second Customer Message Formula

Andrew Priestley, The Coaching Experience

14.05 - 14.45

Reach Out, We’ll Be There – getting in to schools and colleges to promote the profession

Caspar Bartington, CII Relationship Manager Education

14.45 - 15.00

Refreshment Break

15.00 - 16.00

Ethical Hacking

Steve McLaughlin, Steve Mac Media



Ray Johnson, Conference Chairman

  • Hollingbourne
  • Maidstone
  • ME17 1RE
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

5 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at