Emotional Intelligence (EI)
Speaker: Brian Shaw, Radius 360 Ltd.
Thursday 15th March 2018
A pizza buffet will be available from 5.30pm for a 6pm start
at Pizza Express 32-34 Earl St, Maidstone, Kent ME14 1PF
Overview:
The aim of this one hour session is to differentiate between having an emotion and doing something about it. It will introduce and establish the importance of emotional intelligence.
Learning objectives
At the end of this event, the delegate will be able to identify:
• the background, myths and models of EI
• self-awareness and regulation
• empathy, social skills and quick wins.
Speaker profile
Bryan Shaw’s working life began in the Freight Forwarding industry at Felixstowe, with a short stint at Dover. Starting as messenger and office junior, he finally escaped the profession at the level of Operations Director. Since 1998 Bryan has been responsible for much of the training manual design and production at Radius 360, for both general programmes and bespoke training to match client-specific requirements.
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.